Battery didn't charge?

[strommsarnac]

Odd goings on. A few days ago I was using my Touch (Sprint) with the Seidio 2000mah battery and got a low battery warning. It was about 8am and I really hadn't done much on the phone since taking it off the charging cable. I looked at the meter and it showed 10%. Hmm, I soft reset it and checked again and it was at about 85%.

Same thing happened twice since then. Last night I was checking the weather at about 6pm and the battery showed 50%. Didn't do anything else before going to bed. When I went to plug it in, it was hung up. Screen was off, no lights, wouldn't come out of standby, nor power on. I plugged it in and the speaker light showed red. I waited a few seconds and held the power switch in. It turned on. I unplugged the power and it showed 40% power on the battery.

I powered it off then back on and plugged it back in and left it over night. This morning when I picked it up it was "dead" again. It wouldn't power on. I hit the soft reset and it came up with a low battery warning.

So right now it's off and plugged into my laptop appearing to charge. Left speaker LED is amber.

I've had the 2000mah battery for a few weeks now. Didn't have any problems power problems till this week.

Anyone else have a similar problem with their Touch (or other phone)? Bad battery, charger or phone?

Thanks.

[kngof9ex]

I have had the same problem, I have the factory battery, i would plug it in at night and then early the next day my battery would be low, not really sure why it happens, but now i make sure its charging before i goto sleep

[yabman]

I, too, had the same problem. Took my Touch to the Sprint repair center. They explained I need the adapter (came with the accessories) to plug in to charge, not to charge directly from the USB plug to the phone. If you look closely it's not really a mini usb port on your phone (if you have a Mogul or Touch). Haven't had a problem since! Let me know if this helps!

[Success100]

Originally Posted by yabman

I, too, had the same problem. Took my Touch to the Sprint repair center. They explained I need the adapter (came with the accessories) to plug in to charge, not to charge directly from the USB plug to the phone. If you look closely it's not really a mini usb port on your phone (if you have a Mogul or Touch). Haven't had a problem since! Let me know if this helps!

that is the dumbest thing ive heard in a while. Those sprint reps are dumber than thumbtacks. "dont use the supplied charger to charge yuor phone"??

Use the adaptor???

Then why the fugg does HTC include a home charger?? This isnt against you, it just amazes me a corporation the size of sprint cant invest the time into giving their reps that represent them the proper training.

[strommsarnac]

Yea, what the sprint store told him doesn't make sense to me either. The pinouts are the same with both connectors.

Not to mention I didn't have a problem with charging over the first few weeks I owned the phone. And I charged every night using the wall charger.

I put my phone on my laptop (phone off) to charge at 7:10am. At 11:30 I turned it on and the battery showed 70%. Better than I expected since it was at a point of auto-power-off within a few minutes when I started charging it today. I haven't taken it off the usb cable but am leaving it on. Just checked and it's showing 80%. I'll be at work for another 2.5 hours so it'll be interesting to see how full the battery is then.

[maxvolt]

I noticed on the mini usb connector doesnt mate properly to the home charger, especially if you have a protective cover on the Touch..the leather/vinyl/rubber doesnt allow the plug to go all the way in...and the plug is a sloppy fit too! I noticed my charge lite shut of/turned green three times..each time it was just the connector not fully mated...u would think the cover manufacturer would design it to use the charger no? BUM ASSES DUMB BUNNIES.

[yabman]

Originally Posted by Success100

that is the dumbest thing ive heard in a while. Those sprint reps are dumber than thumbtacks. "dont use the supplied charger to charge yuor phone"??

Use the adaptor???

Then why the fugg does HTC include a home charger?? This isnt against you, it just amazes me a corporation the size of sprint cant invest the time into giving their reps that represent them the proper training.

I appreciate what your saying and not taking it personally(thanks). But when I look closely at the connector port for charging at the bottom of my Touch, it is not a true mini USB connection. So one of the supplied adapters in Touch box adapts the mini USB plug on the end of the charger to what almost appears like a mini fire wire port on the Touch and is a perfect fit. I had been charging my phone for a couple of months no problem when all of a sudden it became more and more difficult to make a good connection. Have had zero problems since. If you have a Touch, please check the charging connector on it closely and let me know if yours is really a mini USB or like mine. The charger charges fast everytime with the adapter connected to it and then to my phone.

[Musicman247]

Originally Posted by maxvolt

I noticed on the mini usb connector doesnt mate properly to the home charger, especially if you have a protective cover on the Touch..the leather/vinyl/rubber doesnt allow the plug to go all the way in...and the plug is a sloppy fit too! I noticed my charge lite shut of/turned green three times..each time it was just the connector not fully mated...u would think the cover manufacturer would design it to use the charger no? BUM ASSES DUMB BUNNIES.

Agreed. I have had the phone disconnect from ActiveSync several times because I picked up the phone while it was connect via USB! That's ridiculous!

[lisat96]

Do you have any charging issues on the stock battery? It might be an issue with the battery itself. My 2000mah failed prematurely (under 2 months old). Seidio replaced it for me under warranty.