Can't open messaging app

poorgrad · #1 (**permalink**) 03-13-2008, 03:39 AM

Whenever I try to open the messaging app (text messages and email), it does not open but everything on my phone starts running really slowly. I checked with Dot Fred's task manager and see tmail.exe taking up all the cpu. The only way to get things normally again is to turn off the phone and boot up again.
The first time this happened was when I received a text message and pressed reply in the menu. Now it happens every time I try to open the app.
Can I fix this without hard resetting and having to restore everything?

jaytv · #2 (**permalink**) 03-13-2008, 03:42 AM

If you have attachments stored on the storage card selected in the email options, just delete the inbox file on your storage card and re-boot. Should fix this well known issue on the Vogue.
In the future, a search would turn this up, so perhaps try that first...

zaya · #3 (**permalink**) 03-13-2008, 08:00 AM

Quote:

Originally Posted by jaytv

If you have attachments stored on the storage card selected in the email options, just delete the inbox file on your storage card and re-boot. Should fix this well known issue on the Vogue.
In the future, a search would turn this up, so perhaps try that first...

Nicely and politely handled. Much better than simply YELLING "search first!!!!"I have added to your rep.

chay03 · #4 (**permalink**) 03-13-2008, 10:03 AM

I have a similar problem except I cant open text messaging at all. I click on the send text Icon, or on SMS in the cube and there is no response. Under contacts where it says Send Text, that doesnt do anything either. Weird thing happened this morning, I noticed my phone was suddenly 3 hours behind. So I had to update the clock.

chay03 · #5 (**permalink**) 03-13-2008, 10:10 AM

Never mind, I found the post here herehttp://forum.ppcgeeks.com/showthread...t+text+message

poorgrad · #6 (**permalink**) 03-14-2008, 02:26 AM

I don't have a storage card in the phone (and never have). I searched for inbox*.mst* using Total Commander but did not find anything.
I deleted the 0 byte file in \windows\messaging and there is nothing in \windows\messaging\attachments. But, it did not seem to help. I still cannot open the text messaging app.

jaytv · #7 (**permalink**) 03-15-2008, 05:28 PM

Time for a hard reset then. Back up any data you have, contacts, pictures, schedule etc. with activesync or PIM Backup, or whatever other method you choose.
Next, hold the send and end keys while pressing the reset button with the stylus until a grey screen pops up, and then follow those instructions.