only option I see is, after Edit, the bottom right has "menu", then Edit.......Restore.......Cancel

hit edit, does that allow you to wipe everything?
i think it will... it will give you some warning first.. just say OK

pj

Edit doesn't do anything.........it's in Edit mode when I get to that page, the other options are to Cancel or Restore.

well, I can highlight an item and edit, but I don't know if there's anything in particular that needs to be changed.

try restore...
pj

Did that, and rebooted. It still shows AN/AAA authentication, 2=Failed Authentication.

i too could not find the hdr reset option. does anyone have any other ideas? tia!

i fixed this by calling customer service and asking them to provision my phone. i then turned the phone off for 5 mins and voila! i now have evdo

do ##debug#, then hit debug info, HDR, what does the last line show?

1=authenticated, prior to calling CS it was 2= authentication failed
funny thing is i didnt do anything to the phone other than turn it off for 5 mins and turn it back on, i guess they "pushed" the provisioning.