Dark Spot on Screen - Page 2

thadeus_d3 · #11 (**permalink**) 02-14-2008, 09:56 AM

I ended up going to the Sprint store last night. I showed them the phone and they took it in the back for the tech to see if there was any water damage and attempt to fix it. I knew they wouldn't be able to fix it. After about 10 mins, the tech came out and said that he couldnt fix it and ordered new phone. The whole process was painless and didnt cost me a penny. Best of all, I still have my old phone and will swap it when the new phone arrives tomorrow.

demenion · #12 (**permalink**) 02-14-2008, 02:46 PM

how obvious was your dark spot? mine is on the lower/center of the screen and only really noticeable on a white background.

ganjamatik · #13 (**permalink**) 02-14-2008, 02:53 PM

i have 2 now.. started as one then the second appeared.. when i press the screen in makes the screen colors warp around the dark spots.. it sucks

thadeus_d3 · #14 (**permalink**) 02-14-2008, 05:34 PM

Quote:

Originally Posted by demenion

how obvious was your dark spot? mine is on the lower/center of the screen and only really noticeable on a white background.

The spot on my screen was fairly noticeable. I was able to spot it with the default black HTC theme. Of course, it looked much larger and worse on a white background. If you guys have these spots (and insurance), I definitely recommend getting it replaced. I honestly thought I would have to put up a fight (like my old verizon days) but was pleasantly surprised at how painless everything went down.

#15 (**permalink**) 02-15-2008, 03:59 PM

Had this issue soon after I got my phone. I got it replaced immediately and haven't had the same issue for the past 3 months so far.

thadeus_d3 · #16 (**permalink**) 02-20-2008, 10:02 AM

Update- When I went to get the replacement phone, I received a brand new unit with all of the accessories. Thats pretty cool because I only exchanged my phone (w/o any accessories). I also was able to talk the manager into keeping my old battery! I'm really diggin' Sprint right now.

bbel37 · #17 (**permalink**) 02-24-2008, 11:13 PM

Mine did it from day one. Took it back and exchanged it.

**ScrapMaker** · #18 (**permalink**) 02-25-2008, 01:33 AM

Well, I'm phone my second Touch with spots now... I hope Sprint will exchange it again... I've only had it for a month.

Fairly poor manufacturing...

gtnotoriouz · #19 (**permalink**) 02-25-2008, 12:14 PM

I just started noticing a darkspot on my touch. You can barely see it on a white background but I can only imagine it will get worse. It is located slighly left of the center. I took it to the Sprint store and they said I have to take it to another TECH Sprint store. So when I get some time I'll have to do this . I'll keep you guys posted.

thadeus_d3 · #20 (**permalink**) 03-06-2008, 10:16 AM

WOW- after only 2 weeks, I have another, larger dark spot on the screen of my new phone! This is bull****. I can't believe that the screens of these phones are made so poorly. I wish there were a nicer PPCphone available for sprint (eg. kaiser) because I would just complain and swap phones. I'm not going back to the mogul so I guess I will have to get it replaced.