Touch not waking up from Sleep Mode for Calls and TXT

[shifty50]

Originally Posted by bobblah

I've noticed it whenever I have a notification present on the phone, specifically voice mail and text, or just vm with no text also. If I have a waiting message, and just dismiss it, the phone won't wake up for future events, calls, emails, or new text

I tried clearing all notifications (voicemail, emails, etc.) Still missed calls!!!

Originally Posted by emarketingdept

More news!!!.....

After calling sprint tech support talking to them.... Being escalated to high level support being told there are no known issues and that I should take it to a repair center, repair center saying my phone is fine but I could exchange it since I was under my 30 days. I called HTC.......... Are you ready for this!!!

HTC told me that all of their phones are set to stop waking to ring once the battery is less than 30% in an effort to conserve power! I did also tell him that once this issue starts if I soft reset the phone it will start to ring again....... He said it could be a bug in the rom and sent it up to the software techs..... Can anyone else confirm with their 100% stock phone that after the battery reaches 30% it stops waking to ring?

I did a hard reset this morning and sure enough once the battery got lower it stopped ringing.... I think it's insane they would make a phone that would stop ringing when there is 30% left of battery.... 10% maybe....... but 30%!?!?!

Again this is not an issue with the phone "locking" up but not ringing when the battery is less than 30%

Battery can be 100%, but still miss calls. I just left to take my dog for a walk...When I get home I wake the phone up to a missed call and three new voicemails...BATTERY AT 50% ?!?!?!

THIS IS SOOOO LAME!!!!

[mswlogo]

Originally Posted by shifty50

I tried clearing all notifications (voicemail, emails, etc.) Still missed calls!!!



Battery can be 100%, but still miss calls. I just left to take my dog for a walk...When I get home I wake the phone up to a missed call and three new voicemails...BATTERY AT 50% ?!?!?!

THIS IS SOOOO LAME!!!!

Sounds like two different issues. Some folks on mogul and touch run into the phone not ringing before the caller gives up. You might try setting the Slot Cycle Index.

Here is a thread discussing how.

http://pdaphonehome.com/forums/ppc-6...cle-index.html

[adrian2pm]

Originally Posted by mswlogo

Sounds like two different issues. Some folks on mogul and touch run into the phone not ringing before the caller gives up. You might try setting the Slot Cycle Index.

Here is a thread discussing how.

http://pdaphonehome.com/forums/ppc-6...cle-index.html

mine was set to 1 and still missed calls and emails.