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Old 11-25-2007, 02:44 PM
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ok,, my bro got this phone on friday, and does the same, also when he soft resets it takes about 1 min to find signal, hes going to return it today, possibly keep his mogul.
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Old 11-26-2007, 09:42 AM
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I don't think this is a phone issue, but is rather a network issue.
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Old 11-26-2007, 10:39 AM
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This was one of the main reasons I considered switching to the Touch (because my Mogul did this all the time, and I missed important calls, didn't wake up, etc.). But now I guess I'll have to rethink this.
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Old 11-26-2007, 02:55 PM
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bro is on his second touch, ill call him later to see if it hasn't frozen. by the way my mugul hasn't miss calls or txt. could it be thanks to alltel rom? ill report later.
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Old 11-26-2007, 04:08 PM
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Boy this sounds like the same issue from back when I had my ppc-6700. If I remember correctly it was a storage card issue. Has anbody tried pulling their storage card out and running without it to see if it still does it? I am debating between getting the Touch or Moto Q9c, this could be a deciding factor for me. Could somebody who is having this issue try pulling out their storage card and running without it or pull it and put it back in to see if that corrects it? BOO
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Old 11-26-2007, 04:01 PM
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I just took my phone into the Sprint store today with the same problem. He said that he received a memo that this was a known problem with the phone and were working on an update. He gave me the site of utstar.com to find the upgrade. ( Not out yet) Whether or not he was just feeding me a line, I doubt cuz the guy is a friend of mine as well. Hopefully this will fix problems when the upgrade comes out. If anyone else has an idea, I would love to know
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Old 11-26-2007, 05:37 PM
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I have only had my Touch not wake up once, but I'm sure it will happen again...

If the problem is related to the storage card, that would explain why many people are having problems with the storage card and not being able to see their data.

Hopefully a fix is in the works.
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Old 11-27-2007, 01:30 AM
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just posting here to share that i've had to do the soft reset to get my phone back from a blank screen about 3 times since ownership began.

got my phone on 11/2 i believe...
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Old 11-27-2007, 01:03 PM
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Phone was manufactured 8 Nov 07, and it has had the sleep problem once so far, nothing loaded software wise, bone stock out of the box, 70% battery and it was one day old when it locked up. I DO have a 4gig MSD card in it, that seems to work.
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Old 11-27-2007, 01:32 PM
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Quote:
Originally Posted by Insoc View Post
Phone was manufactured 8 Nov 07, and it has had the sleep problem once so far, nothing loaded software wise, bone stock out of the box, 70% battery and it was one day old when it locked up. I DO have a 4gig MSD card in it, that seems to work.
Our of curiosity, what did you have the sd card in there for if you haven't loaded anything?
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