Has anyone gotten the promised Touch by eCare?

[hyun1120]

Originally Posted by chadsock

I was told Monday that it would take 3 to 4 days to get my Touch from ecare to replace my Mogul and I received it today at 11am from UPS. I have had my Mogul since the day it was released but they showed I only had it for 30 days. They charged my account for the Touch but will credit it when they get my Mogul back.

Did you get your Mogul replace within last 30 days?? (Mogul to Mogul)

if so,, from what I've read,, they only take a look at the last time your account was provisioned to the phone you currently have. So if you had your Mogul replaced for a Mogul within last 30 days, they see that date as the first day you got your Mogul.

I might be wrong, just based on information I read from the forum.