Sprint HTC Touch, Touch Cube And Pocket Express

[jimt29]

When I got the Sprint HTC Touch in 2007 it had a service, selected via the Touch Cube, called On Demand.

Sometime later it automatically updated to Pocket Express. Then a few months ago, another update making Pocket Express a bit nicer.

I just had to hard reset the phone and lost Pocket Express. The phone was back to On Demand. No problem, it has happened before and I would just initialized On demand and then install the upgrade cab file.

No more. Both telephone technical support and the local Sprint repair center said the link was gone! No one ever told me about this change. I don't have Sprint TV or Sprint Music so I don't know if they are broken as well.

So now the Touch Cube which has Sprint Music, Sprint TV and On Demand/Pocket Express is there but while it attempts to install On Demand it just goes into an install loop and keeps asking for your zip code and installs and asks for your zip code and installs and............

So my question is: Has anyone recently had to hard reset there HTC Touch and got On Demand/Outlook Express to work like it used to via the Touch Cube?