Disordered screen/ Flickering/ Changing Colors ( New Phone ! )

[AlphaInsidious]

I had the exact same problem, happened with my phone that was just under a year old.

I had no insurance, called Sprint and was able to get a replacement refurb TP through Advanced Exchange.

I don't know exactly who you should contact in your case; I assume the insurance company, but no matter what you should be able to get a new one no problem. It's nothing you did.

Heck, maybe they just gave you my old phone :P