Re: Asurion replacing TP with TP2
 

:cussing: Yeah I think that they closed for the day, that's why she did that to me, she wanted to get off early... :neutral: It keeps telling me I need some additional documentation or approval. Then when I push 2 to talk to someone they tell me there closed for the day...

EDIT: Seems like I was randomly selected for a affidavit and photo ID thing... this is just my day, by the time they get my mail they will have TP's in stock again. :cry:

Re: Asurion replacing TP with TP2
 

wake up man call sprint get tep ..file a claim online takes like 4min .cancel .and call assurion ask for a touch pro 2 ..dont miss out.upgrade w $100 no new contract lol..

Re: Asurion replacing TP with TP2
 

My TP2 is on the way I just called and was honest with them about my phone problem (dropped it and keyboard quit). They offered me treo 850 when I turned that down they offered me blackberry and a htc snap. I had already asked about the slide out keyboard on the 850 so I again said I have to have the slide out keyboard could I get a touch pro 2. She said no we can only offer the phones I have told you. I simply and politely said I could not live without slide out keyboard and she had me hold. She came back in less than 2 minutes and said she could offer me the touch pro 2. It will ship tomorrow. I almost called yesterday to replace my pro glad I procrastinate. :)

Re: Asurion replacing TP with TP2
 

dude dont trip call early on tha morning tell them u need a phone cuz u need it for work.ur a contractor or sumthing so u cant wait for the mail to be received by them u loose moneyy on ur business so u believe sprint is a reliable provider..blah blah by the way call from a different phone cuz yours dont even turn on..or sumthing

Re: Asurion replacing TP with TP2
 

hmm, since asurion is out of TP, I wonder if you can do an advance exchange over the phone and get it repalced with the PS2 w/o having to pay the deductable...

Re: Asurion replacing TP with TP2
 

I just checked its still the touch pro

Re: Asurion replacing TP with TP2
 

Did everyone get e-mails or do they only send an e-mail once you get a tracking number? I never got one.

Re: Asurion replacing TP with TP2
 

i never got the email yet, but she did say to check online for order status and shipping info, but she also said it would be emailed, im not worried

Re: Asurion replacing TP with TP2
 

Newb here and thanks to this thread i'll be getting a TP2...kept insisting on the slide out keyboard and he said well I can offer the TP2 and I acted like I never heard of it before...He basically just told me its will be like an upgrade for you...so I said OK...should I stop using my current on cuz i did kinda tell him I mis-placed my TP...

Re: Asurion replacing TP with TP2
 

dun worry guys, they are a bit slow on the emails, took them half a day to send me mine with the tracking number for fedex, you can't check the status on their website either.