PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 10-10-2009, 07:48 PM
czero's Avatar
Lurker
Offline
Pocket PC: Htc Touch Pro
Carrier: sprint
 
Join Date: Oct 2008
Posts: 11
Reputation: 5
czero is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Touch Pro Housing for sprint

Hi Guys,

Just tried to get my touchpro replaced by sprint TEP to get me a touch Pro 2

but unfortunately, the sprint reps did not even replace/repair my current touch pro. they stated that is has been through physical damage, and abuse. it was either no repair, or $100 deductible.

p.s ( it's not that much damage, just the side of the housing is cracked and missing some metal, the phone is not split in half).

so i was wondering if there was any place/tutorials that can help me replace my touch pro's housing.

and where can i buy this kit.

it has to be the exact same one for sprint, so i can get my phone replaced

thanks.
Reply With Quote
  #2 (permalink)  
Old 10-10-2009, 11:09 PM
iviyth0s's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC Hero (Backup), Samsung Epic (Current)
Carrier: Sprint
Location: Pennsauken, NJ
 
Join Date: Jul 2009
Posts: 507
Reputation: 300
iviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to iviyth0s
Re: Touch Pro Housing for sprint

Quote:
Originally Posted by czero View Post
Hi Guys,

Just tried to get my touchpro replaced by sprint TEP to get me a touch Pro 2

but unfortunately, the sprint reps did not even replace/repair my current touch pro. they stated that is has been through physical damage, and abuse. it was either no repair, or $100 deductible.

p.s ( it's not that much damage, just the side of the housing is cracked and missing some metal, the phone is not split in half).

so i was wondering if there was any place/tutorials that can help me replace my touch pro's housing.

and where can i buy this kit.

it has to be the exact same one for sprint, so i can get my phone replaced

thanks.
that sucks, I was told I had to pay from supposed "water damage" when all I went in there for was a keyboard replacement. I swear TEP is useless
Reply With Quote
  #3 (permalink)  
Old 10-11-2009, 12:56 AM
pimpsuprazx's Avatar
VIP Member
Offline
Pocket PC: Sprint HTC Touch Pro 2 Metro Pcs WAP MMS Youtube
Carrier: Metro PCS
Location: I Just Left Your Mom's House
 
Join Date: Jan 2009
Posts: 1,097
Reputation: 1170
pimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on reppimpsuprazx is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Housing for sprint

Quote:
Originally Posted by czero View Post
Hi Guys,

Just tried to get my touchpro replaced by sprint TEP to get me a touch Pro 2

but unfortunately, the sprint reps did not even replace/repair my current touch pro. they stated that is has been through physical damage, and abuse. it was either no repair, or $100 deductible.

p.s ( it's not that much damage, just the side of the housing is cracked and missing some metal, the phone is not split in half).

so i was wondering if there was any place/tutorials that can help me replace my touch pro's housing.

and where can i buy this kit.

it has to be the exact same one for sprint, so i can get my phone replaced

thanks.
last time I checked they sold the housing's on ebay, the alltel housing should fit, if I am wrong someone can correct me lol(in regard to the housing)
__________________
METRO MAFIA IN THE HOUSE(Dont 4GET Thanks)

HTC's I have Full Flashed To Metro. (I define Full Flash as Phone, Text, Picture Message, Email, and youtube, GPS on some) Diamond,Touch Pro,Imagio, Touch Pro 2
I BUY SOME BROKEN PHONES TOO!! PM ME
Reply With Quote
  #4 (permalink)  
Old 10-11-2009, 01:02 AM
cornelious2's Avatar
Blabber mouth
Offline
Pocket PC: MoPho
Carrier: Sprint.... for now
Location: Chicago, IL
 
Join Date: Mar 2008
Posts: 2,785
Reputation: 4460
cornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributions
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Housing for sprint

somehow I doubt sprint would replace an altel branded TP lol
__________________
If I helped you feel free to buy me a beer https://www.paypal.com/cgi-bin/websc...=H82G7AW4ZWC5Q
Reply With Quote
  #5 (permalink)  
Old 10-11-2009, 01:31 AM
lwrdrchvy2's Avatar
lwrdrchvy2
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Re: Touch Pro Housing for sprint

im sure you would be able to find a sprint housing on ebay...if not you can just hold out for something to actually be wrong with your phone (other than physical) and then take it back in to be replaced.
Reply With Quote
  #6 (permalink)  
Old 10-11-2009, 01:35 AM
iviyth0s's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC Hero (Backup), Samsung Epic (Current)
Carrier: Sprint
Location: Pennsauken, NJ
 
Join Date: Jul 2009
Posts: 507
Reputation: 300
iviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to iviyth0s
Re: Touch Pro Housing for sprint

Quote:
Originally Posted by lwrdrchvy2 View Post
im sure you would be able to find a sprint housing on ebay...if not you can just hold out for something to actually be wrong with your phone (other than physical) and then take it back in to be replaced.
it doesn't matter though, my keyboard was bad and they said I had "water damage" since that stupid sensor was tripped (and this phone's never been anywhere near water or ever dropped in water) and I still had to pay $120 for another TP. Truth be told if they try to pull that again I will demand they pay me back for all the months I've had TEP since there's no use paying into something that just charges me money anyway
Reply With Quote
  #7 (permalink)  
Old 10-11-2009, 01:40 AM
lwrdrchvy2's Avatar
lwrdrchvy2
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Re: Touch Pro Housing for sprint

The technicians are not supposed to go by the stickers because they can be triggered rather easily. If you go back, tell them that you do not care about the physical damage, you just want the keyboard to work and that if they think there is water damage to open it up and show you were moisture has damaged the board. When I worked for sprint people brought stuff like yours in all the time but it was still taken care of, especially when it was a known issue like the keyboard on the TP.
Reply With Quote
This post has been thanked 1 times.
  #8 (permalink)  
Old 10-11-2009, 01:43 AM
iviyth0s's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC Hero (Backup), Samsung Epic (Current)
Carrier: Sprint
Location: Pennsauken, NJ
 
Join Date: Jul 2009
Posts: 507
Reputation: 300
iviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to iviyth0s
Re: Touch Pro Housing for sprint

Quote:
Originally Posted by lwrdrchvy2 View Post
The technicians are not supposed to go by the stickers because they can be triggered rather easily. If you go back, tell them that you do not care about the physical damage, you just want the keyboard to work and that if they think there is water damage to open it up and show you were moisture has damaged the board. When I worked for sprint people brought stuff like yours in all the time but it was still taken care of, especially when it was a known issue like the keyboard on the TP.
Good point, next time I will be more firm, or just get the TP2 upgrade I keep hearing about.

I just wished they could have given me a keyboard for free, I know to install one as I took mine apart before I took it in and had it running an extra few weeks longer before it died completely.

If they're too lazy to install the new one, I'd gladly take half their payrate of that hour and do it in like 5 minutes
Reply With Quote
  #9 (permalink)  
Old 10-11-2009, 01:51 AM
lwrdrchvy2's Avatar
lwrdrchvy2
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Re: Touch Pro Housing for sprint

if they were to give you the keyboard to install your self they would most likely immediately flag your phone as damaged beyond repair since they know you are taking it apart and that would just cause you more of a hassle than anything.

Check your pm's.
Reply With Quote
This post has been thanked 1 times.
  #10 (permalink)  
Old 10-11-2009, 02:27 AM
iviyth0s's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC Hero (Backup), Samsung Epic (Current)
Carrier: Sprint
Location: Pennsauken, NJ
 
Join Date: Jul 2009
Posts: 507
Reputation: 300
iviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regulariviyth0s is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to iviyth0s
Re: Touch Pro Housing for sprint

Quote:
Originally Posted by lwrdrchvy2 View Post
if they were to give you the keyboard to install your self they would most likely immediately flag your phone as damaged beyond repair since they know you are taking it apart and that would just cause you more of a hassle than anything.

Check your pm's.
I know I know, I was just saying it's not hard to do at all and they could just have easily have done it if they had a spare keyboard available.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Tags
housing, insurance, replacement, tep, touch pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 11:07 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com