Sprint replacing Touch Pro with Touch Pro 2!

[soinkster]

Originally Posted by tok

Same thing happened to me... ordered the phone 3 weeks ago... i was told it would get to me in 3 days, but i am still waiting. My rep at the store is saying that my order went through, but it has still not shipped. He also said that if he doesn't receive it by this week, he will have to get me a regular TP due to the prolonged wait for the TP2.

i want to bang my head for
you that sucks

[mulhiny]

The rep at my local repair center flat out told me that Sprint is making an effort to get people off of the Touch Pro and on to something else. Touch Pro 2 as of now is just simply OOS for replacement. It does not matter if a store has them in stock, as the replacment phones are a different inventory. I accepted my refurb TP1 and when this breaks (as they all do) I'll just go back. No hurry folks. The way he made me understand it is that this is not some sort of limited time offer. Just wait it out.

[JGGiant]

Originally Posted by mulhiny

I accepted my refurb TP1 and when this breaks (as they all do) I'll just go back. No hurry folks. The way he made me understand it is that this is not some sort of limited time offer. Just wait it out.

That is exactly where I ended up after my 4th refurb from VZW. I'll just keep turning it in under warranty until they have no more refurbs and have to offer a comparable phone.

[1999TL]

Originally Posted by mulhiny

The rep at my local repair center flat out told me that Sprint is making an effort to get people off of the Touch Pro and on to something else. Touch Pro 2 as of now is just simply OOS for replacement. It does not matter if a store has them in stock, as the replacment phones are a different inventory. I accepted my refurb TP1 and when this breaks (as they all do) I'll just go back. No hurry folks. The way he made me understand it is that this is not some sort of limited time offer. Just wait it out.

Hmm. I went to store today and they ordered me a Tp2. no questions asked. he comes up to me and asks if I would accept a tp2. I grinned and accepted. I'll see if it comes in.

Edit: granted, this would be my 6th Touch pro if they gave me the same exact phone.

[udithadj]

got one for my friend too through asurion (already replace my my 2 tp to 2 tp2). didn't do anything special, just told them the tp was not functioning properly (which it wasn't ). It was heating up and freezing. they offered me a TP2, plain and simple. BTW i had a mogul replaced to TP in april for $50 (TP carries a 1 yr warrenty through asurion since they replaced)

[impulse]

i must be the only person in the world that gets near perfect refurbs. the two replacements that i got were only from me dropping the phone all the time. besides that, mine always look brand new

[chuchizwifey]

just to put in my two cents, i have had 3 replacements in the past 2 months (6 total in the year i've had it) and the two stores i went to didn't even CARRY the tp2. they told me the tp was a problem phone from the beginning but i would have to upgrade and sign 2 years if i wanted anything different. *sigh*

[Shohan]

Ended up going to my local Repair Center as my GPS was acting up. The guy took the phone looked at it for a few minutes and came back with a short list of replacement phones I could have. A couple Blackberries, Pre, another Touch Pro, HTC Snap, and an Palm 850 Pro. Well, I ended up taking the Pre figuring it'd be an interesting option. They got it in a couple days later and when I went in to get it swapped ended up finding out that the Pre requires an Everything Plan and it wasn't compatible with my SERO 500 plan. The reps tried and then they got in the online chat with a different rep who said he couldn't do it either unless I upgraded to a different plan which I wasn't willing to do.

So now knowing this I've got to get back with them on what phone I want out of another TP, a Snap or an Palm 850 Pro. At this I'm not sure. I'm kind of burned out on HTC products so I might look at the Palm Pro. I'm actually trying to TOL my SERO plan and sell whatever replacement they give me, though, so I don't know what I'll end up with. Sprint just doesn't have the coverage in my area despite loving my SERO plan.

Any thoughts on what the better choice would be; another TP, Snap, or Palm Pro?

[zigg]

I ordered a replacement cause my phone kept freezing on the SMS screen. I got a TP, but it wasn't the same phone.

Has anyone noticed the new keyboard? It now has 'shift' on both sides and a 'ctrl' key. The 'space' button is smaller as well (to compensate for the 'ctrl' I suppose). This might not be new to some, but I got the TP when it launched and had 2 replaced there after. None came with a 'ctrl' key.

[Kane3162]

my TP has ALWAYS had 2 shift keys and the CTRL key... Sprint Touch Pro.... might be different for other carriers