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  #1 (permalink)  
Old 11-09-2009, 12:49 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by jason25 View Post
Should I just keep calling until I get that right person or just wait until I get my replacement? The confirmation e-mail says they are sending a TP but the guy in retentions said I might be getting a TP2.
If the guy told you that he was sending a TP2, and you recieve a TP, call right away and let them know that you were told you were recieving a TP2 and already bought many accessories for it.
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Old 11-09-2009, 12:55 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Need help.. My phone's screen all of a sudden went out. I had the phone flashed with a custom rom so I can't flash back because I can't see. I was going to try to reflash back with an microsd card but now my phone doesn't even turn on because i don't feel the vibration when you press the power button. Can I still go into a sprint store or is this definitely a case of asurion and paying $100????
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Old 11-09-2009, 01:03 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by coolwhip1220 View Post
If the guy told you that he was sending a TP2, and you recieve a TP, call right away and let them know that you were told you were recieving a TP2 and already bought many accessories for it.
Unfortunately he told me I might be getting a TP or a TP2. He couldn't say by looking at the order. He even added in that I might be getting a BB or Treo Pro. The confirmation e-mail shows they sent a TP and I am hoping that they did send a TP2 or at least a TP that is going to last more than 4 months. This is actually my 6th device. They say the problem is that it only shows 3 in 2009 and the other 2 were in 2008.
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Old 11-09-2009, 01:53 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by jason25 View Post
Fortunately he told me I would be getting a TP2. He could say by looking at the order. He even added that in no way would I be getting a BB or Treo Pro. The confirmation e-mail shows they sent a TP and I am hoping that they did send a TP2 or I am going to have to be on phone with them trying to clear this situation up. This is actually my 6th device. They say the problem is that it only shows 3 in 2009 and the other 2 were in 2008.
Now I'm not condoning this, but here's what your response looked like to me.
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Old 11-09-2009, 02:03 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Anyone with some Sprint inside information know how the Touch Pro 2 can be ordered? I have been waiting for it to reappear on the warehouse list for the last week and a half and it has not shown up to order. I have my service center checking every couple of days, but I do not want to bug them to much. Does anyone know how some people are getting orders processed and delivered? Both Priority 4 and 5 have shown out of stock in the warehouse in my case. If there is another way it can be ordered I would like to suggest it to my store. Thanks in advance.
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Old 11-09-2009, 02:19 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by coolwhip1220 View Post
Now I'm not condoning this, but here's what your response looked like to me.

I agree. If I only tell 60% of the story is that considered lying. I don't want to lie but I don't like driving over an hour to get a phone looked at either.
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Old 11-10-2009, 01:45 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by jason25 View Post
I agree. If I only tell 60% of the story is that considered lying. I don't want to lie but I don't like driving over an hour to get a phone looked at either.
Ya know, if they didn't ask the other 40%, you never lied.

And on an off note, when did we add TOUCHDOWN MAN?
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Old 11-10-2009, 03:01 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by coolwhip1220 View Post
Ya know, if they didn't ask the other 40%, you never lied.

And on an off note, when did we add TOUCHDOWN MAN?
I just don't want to lie to get a device that works, if this TP works that would be awesome but am not confident about that.

I switched avatars about a month ago. He is 20lb. 6 oz and 2'4". My wife calls it growth progress, I call them stats. lol
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Old 11-10-2009, 03:18 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I got a call from Sprint this morning saying that the TP2 is now on backorder until after Christmas.
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