Quote:
Originally Posted by twe90kid
what exactly did you say to them that helped with your case? I have a receipt of the previous work order that they fixed my keyboard. but the keyboard is problematic again
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Pretty much told the truth. Dropped calls and disconnections with tech support lead me to echat. They asked me what problems I was having with the phone, I told the truth, and mentioned I already had replacements of BNIB TP's. Problem with me getting to the store is no car, and I am in a town where I don't really know anyone, so they were helpful there. I have already conversed with my local store who also said on a 3-way phone call that my phone could and should be replaced with a different model, he recommended the TP2. I might stop by the store when I can get a ride again since my account is noted and see if they will order me one so I don't have to call Sprint daily.
11-01-2009, 10:25 PM
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