Sprint replacing Touch Pro with Touch Pro 2!

[lilbitz_1018]

Originally Posted by lion75y

also about Advance Exchange can we ask for that at the sprint store???? since the webpage does not let us do it anymore....

AE website is https://indirect3.sprint.com/apps/ad...&withinRange=N

just put an Alaska zipcode.

[lion75y]

Originally Posted by lilbitz_1018

AE website is https://indirect3.sprint.com/apps/ad...&withinRange=N

just put an Alaska zipcode.

amm ok it works with 99689 zip code.. but does this has to do with something where they going to ship the product to... well Im just going to wait because the Sprint store already order me a replacement so im just going to wait to see what phone they give me... or Can i cancel the order????

[lion75y]

Ok i just try the advance exchange webpage and looks that i have to keep trying until i get a replacement with the TOuch Pro 2.. this is what i got

Defective Phone Model: UTSTAR PPC6850 WM6.1 PDA

Replacement Phone Model: UTStarcom Touch Pro

[lilbitz_1018]

Originally Posted by lion75y

Ok i just try the advance exchange webpage and looks that i have to keep trying until i get a replacement with the TOuch Pro 2.. this is what i got

Defective Phone Model: UTSTAR PPC6850 WM6.1 PDA

Replacement Phone Model: UTStarcom Touch Pro

That's what I keep getting too. and as i posted to someone else in another thread i think we should slow down or wait for some more time to pass because we're circulating the phones we're sending in. let someone who wants a TP1 get that and maybe when they're out of stock...its our turn to raid the inventory......AGAIN! lol

[Beejis]

Still out of stock, and this picture (which was emailed to me from the store manager) proves that they are still capable of doing it and it really just depends on the person. I have only had 1 replacement and he is still going to hook me up.

Edit: Removed attachment, you can pm if you want to see it, going to redit the attachment for fixes requested.

[lion75y]

Originally Posted by Beejis

Still out of stock, and this picture (which was emailed to me from the store manager) proves that they are still capable of doing it and it really just depends on the person. I have only had 1 replacement and he is still going to hook me up.

Well hope they still out of stock when the Sprint store i went to make the order to me and order me the TP2...

[Metalmayhem]

Originally Posted by Beejis

Still out of stock, and this picture (which was emailed to me from the store manager) proves that they are still capable of doing it and it really just depends on the person. I have only had 1 replacement and he is still going to hook me up.

You should have blurred out the managers name...He might get in trouble... just saying

[blindednight]

Ok this is the thing.
First – Not everyone one will get it. As we all can see.
Second – Store only or Call Center. Asurion still goes by the standard policy, but few may luck out.
Third – You must have multiple swaps with the same device, and complain about it.
Forth – They know most are “trying” to get a “Free upgrade” like the Mogul did the first month the Touch Pro was released.
Fifth – Manager Discretion
Sixth – Exchange Violation, giving you another model besides the one you have violates their exchange rate. Sprint is tight on this.
Seventh – If exchange violation is already at limit you will not get it, best at the beginning of the month and do not mention “I heard everyone else is getting it.” You might as well say hey I’m ripping you off.
Eight – BE NICE
Ninth – TP2 is cool, but………..
Tenth – Talking to the manager will not get you any further. Besides a boot in the @$$ and they will give you a phone you don’t want.
Eleventh – You might get a BlackBerry instead of a TP2.
Twelfth – Not all Retail store carry them yet!
Thirteenth – They are on Back order for retails, join the waiting list (not offered on this phone lol) Only waiting list is a pen and paper and hoping they don’t lose it.

[Beejis]

Originally Posted by Metalmayhem

You should have blurred out the managers name...He might get in trouble... just saying

Removed the attachment until I get home to fix it, thanks for the heads up!