Sprint replacing Touch Pro with Touch Pro 2!

[xxxjdoggxxx]

Originally Posted by MrPants20

I tried yesterday and they are offering refurb TP1 so if thats what you want then you'll get a TP1 overnighted to you I believe

I have been trying the advanced exchange every day for the past week and keep getting the same message. I dont know what the problem is I used the advanced exchange back in January to get the Touch Pro I have now. Does anyone know of a phone number I can call or email address that will ship me another Touch Pro? I'm not too concerned about getting a Touch Pro 2 right now. I will be happy with a Touch Pro that doesn't shut off every time I hang up a phone call and that doesn't have me on roaming all the time even when I am in an area that has full Sprint coverage.

[abrigham]

Originally Posted by xxxjdoggxxx

I have been trying the advanced exchange every day for the past week and keep getting the same message. I dont know what the problem is I used the advanced exchange back in January to get the Touch Pro I have now. Does anyone know of a phone number I can call or email address that will ship me another Touch Pro? I'm not too concerned about getting a Touch Pro 2 right now. I will be happy with a Touch Pro that doesn't shut off every time I hang up a phone call and that doesn't have me on roaming all the time even when I am in an area that has full Sprint coverage.

What message are you getting when you try the AE form? If you're not too concerned about getting a TP or TP2, just call up *2 and tell 'em about the problems, or take it to a store w/ a service center. From what I've noticed, it's mostly only the stores that are offering TP2s as replacements, though some have had luck w/ *2. I don't know if anyone has had success using the AE form online.

[MrPants20]

Originally Posted by xxxjdoggxxx

I have been trying the advanced exchange every day for the past week and keep getting the same message. I dont know what the problem is I used the advanced exchange back in January to get the Touch Pro I have now. Does anyone know of a phone number I can call or email address that will ship me another Touch Pro? I'm not too concerned about getting a Touch Pro 2 right now. I will be happy with a Touch Pro that doesn't shut off every time I hang up a phone call and that doesn't have me on roaming all the time even when I am in an area that has full Sprint coverage.

You are using this one right?

https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y

I just tried it right now and it worked for a TP1

[mavblues]

Originally Posted by MrPants20

You are using this one right?

https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y

I just tried it right now and it worked for a TP1

I just tried it, and it tells me to go to the store.

[JSMZ]

just put in a bogus zip and it will work