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Re: Sprint replacing Touch Pro with Touch Pro 2!
Got my TP2 today after ordering in in a corporate store on sunday night. After a **** load of getting kicked around, a manager who had at first been as ******* to me turned around and helped me out a lot. He didn't even let me wait in line at the store, soon as he saw me, he called me over to him and ordered me a TP2. Today when i went in, he saw me again and even though the store was crowded, he put me in front of everyone again and gave me me my brand new TP2, with the box and everything. He was actually worried and was constantly apologizing to me.
Love my new TP2! |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
So happy to hear about everyone getting them and asurion is the icing on the cake with the unlocker due any min!!!!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
How many of you that got your TP1 replaced actually reflashed to the stock rom and relocked you device?
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Ok for those of us not willing to pay $100 for a defective phone that has insurance what options do we have? Will Sprint give us a credit for the cost of the deductible? I don't think that legitimate claims should have to pay to replace their phone. Perhaps this will help the situation with getting the Corp stores to order the "refurbed" phones when they come in if most people are going ahead and paying to replace their phone.
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Sprint HTC Hero
Android 2.1 |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Just called my local store and this in now IN STOCK and finally able to be ordered! Maybe that is how Asurion is offering it as well. I am in Columbus, Ohio.
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Re: Sprint replacing Touch Pro with Touch Pro 2!
I had a legitimate claim. My keyboard was fubared. Sprint is giving me a 75 dollar credit after telling them that me paying for a claim on a faulty phone is "bad business". I had several chats with them before they did this. So I only paid 25 bucks. I got tired of the hassle so I just settled with that.
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Quote:
When I took it in, I just kind of explained all the trouble I've had, and how many times I'd been in recently and such. The techs were able to fix it for the time being, but were ordering the TP2 anyway before they found the one in the back (although this would have been the fourth time since Thursday it was "fixed", so...) Anyway, congrats on your new phone. Thus far I'm enjoying mine, other than that my old ipod video cable / enable TV Out hack doesn't work anymore. Looking for an alternative there. Actually, now that I think of it, the Maplewood store has been pretty good to me. They've told me a couple of times that they tested and found nothing wrong when I had completely legit issues, but they've also given me a new (sans box) TP for my fourth replacement, and a NIB TP2 now. Oh, and I think a Thanks is in order for coming back and posting that, it made my day. lol |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
you lucky lucky lucky man! as soon as i saw this, I CALLED RIGHT AWAY! and my area is still OOS he actually said he check the new ones too and those are OOS. just gota keep waiting i guess.
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