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-   -   Sprint replacing Touch Pro with Touch Pro 2! (http://forum.ppcgeeks.com/showthread.php?t=89583)

moosen34 10-20-2009 05:59 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Looks like Asurion is now replacing TP's with TP2's according to members of a different forum.

lazydazed 10-20-2009 06:05 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by moosen34 (Post 1249446)
Looks like Asurion is now replacing TP's with TP2's according to members of a different forum.

Oh-Ya? prove it...:neutral:

moosen34 10-20-2009 06:15 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by lazydazed (Post 1249460)
Oh-Ya? prove it...:neutral:

I don't know if I can link to other forums on here but this is a very slick deal for the guys who got it :-#

dbotello1983 10-20-2009 06:32 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Ausrion is replacing tp's with TP2's I just got mine replaced....FYI: its NIB

lazydazed 10-20-2009 06:41 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
ive had my tp1 since it came out in stores...and im watching all these noobs on their 1st or 2nd phone already getting upgraded to tp2s.. it really dings my doorbell that im on #6, #7 if i wasnt waiting for a tp2.. is there no justice in america anymore? is Obama behind this WEL list? whats next illegal immigrants getting getting free health care and i still gotta pay?.. :(

:dontknow::dontknow::dontknow::dontknow::dontknow:

popasmurfn25 10-20-2009 07:01 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by lazydazed (Post 1249559)
ive had my tp1 since it came out in stores...and im watching all these noobs on their 1st or 2nd phone already getting upgraded to tp2s.. it really dings my doorbell that im on #6, #7 if i wasnt waiting for a tp2.. is there no justice in america anymore? is Obama behind this WEL list? whats next illegal immigrants getting getting free health care and i still gotta pay?.. :(

:dontknow::dontknow::dontknow::dontknow::dontknow:

Your a little late on the health care thing thats been happening bro!

pesok 10-20-2009 07:29 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Here are the printouts of original WEL list with TP2 clearly shown as option(2 pages) to all the peeps that asked(since old links seem to have all died out):

http://i749.photobucket.com/albums/x...SprintMemo.jpghttp://i749.photobucket.com/albums/x...printMemo2.jpg

kazanjig 10-20-2009 07:34 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by pesok (Post 1249681)
Here are the printouts of original WEL list with TP2 clearly shown as option(2 pages) to all the peeps that asked(since old links seem to have all died out):

http://i749.photobucket.com/albums/x...SprintMemo.jpghttp://i749.photobucket.com/albums/x...printMemo2.jpg

but please, everyone, use this information so you are an educated consumer and able to advocate for yourself. DO NOT BRING PRINTOUTS TO THE STORE. let the reps in the store look it up for themselves.

SurfDan5 10-20-2009 07:54 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
going to the sprint store now because my tp is giving me a problem again. This will be my 6th replacement I'm sure so I'm going to try for a TP2. I swear I'm going to kill someone at the store if they don't give me a new phone!!!

pesok 10-20-2009 07:56 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by SurfDan5 (Post 1249740)
going to the sprint store now because my tp is giving me a problem again. This will be my 6th replacement I'm sure so I'm going to try for a TP2. I swear I'm going to kill someone at the store if they don't give me a new phone!!!

you got stores open past 8pm? lucky you, by the time i am off all stores are closed in my area, let us know how it turns out and GL m8!

Rippa_MD 10-20-2009 07:58 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by kazanjig (Post 1249702)
but please, everyone, use this information so you are an educated consumer and able to advocate for yourself. DO NOT BRING PRINTOUTS TO THE STORE. let the reps in the store look it up for themselves.

http://www.howardforums.com/showpost.php?p=13111020&postcount=136

:evil3:

cchris81 10-20-2009 08:06 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by dbotello1983 (Post 1249540)
Ausrion is replacing tp's with TP2's I just got mine replaced....FYI: its NIB

offered me a treo 850 lol

kazanjig 10-20-2009 08:15 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
anyone know if there's a way to add TEP to a 11 month old phone? i read somewhere about deactivating it, activating an old phone you have hanging around, and then doing all that again with the original phone. comments?

shatner 10-20-2009 08:34 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
PESOK! Thanks it helps to see this to know the proper angle to work, THANKS given!
Quote:

Originally Posted by pesok (Post 1249681)
Here are the printouts of original WEL list with TP2 clearly shown as option(2 pages) to all the peeps that asked(since old links seem to have all died out):

http://i749.photobucket.com/albums/x...SprintMemo.jpghttp://i749.photobucket.com/albums/x...printMemo2.jpg


Gh05t 10-20-2009 08:35 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
i think you can just swap to a different phone and get tep. Im not 100% sure but i think that my brother got tep when I gave him my old phone.

jayweezie21 10-20-2009 08:40 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by frazell (Post 1249032)
SERO has been dead for almost over 1 year now.

lucky i got mine when i did...40 bucks a month and a sweet plan...didnt even have to change plans when i got my free tp2. anyone in northeastern pa. shouldnt have a problem getting there replacement. mine took two days...now im anticipating the unlocker for the tp2 and ill be set.

homamk 10-20-2009 08:58 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by jayweezie21 (Post 1249856)
lucky i got mine when i did...40 bucks a month and a sweet plan...didnt even have to change plans when i got my free tp2. anyone in northeastern pa. shouldnt have a problem getting there replacement. mine took two days...now im anticipating the unlocker for the tp2 and ill be set.

i wiiiiiish that was true. i live in same town as you and i still got no luckkk :(. "still out of stock!" and this is from a diffrent store the corp store told me "nothing is wrong with your phone" wth!

SurfDan5 10-20-2009 09:03 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
UPDATE:

Just got back from the sprint store. They replaced my TP with a refurbished TP. This will be the 6th TP I've owned. They tried to approve me for the TP2 but I was denied. I was offered a HTC Snap, BB Curve, and a Treo Pro instead of a TP. No luck here but according to the employee(who I've delt with many times and always knows what he's talking about) I should come back in a month and try when the demand for the TP2 is not so high and when the phone is a bit older. Just reporting what happend here in Orlando,FL.

andyacecandy 10-20-2009 09:04 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Anyone able to replace any of their treos for a different phone?

I hate my treo 800w and have gone through 3 of them now...

jayweezie21 10-20-2009 09:23 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by homamk (Post 1249888)
i wiiiiiish that was true. i live in same town as you and i still got no luckkk :(. "still out of stock!" and this is from a diffrent store the corp store told me "nothing is wrong with your phone" wth!

goto the store on macarthur road im telling you. i went on that sunday got my tp2 tuesday. bnib. the african manager said it was the 1st one theyve seen didnt even know how to turn it on nor that it was a world phone.

all i did once again was go in for my keyboard issues (thank me for tips to disable the keyboard =) ) and mentioned the internal memo. tp2 ws the last he offered me but that all.i dont get why its so difficult? i never have any luck so i dont think it was me..maybe good timing? i dunno?

SurfDan5 10-20-2009 09:25 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by jayweezie21 (Post 1249952)
goto the store on macarthur road im telling you. i went on that sunday got my tp2 tuesday. bnib. the african manager said it was the 1st one theyve seen didnt even know how to turn it on nor that it was a world phone.

all i did once again was go in for my keyboard issues (thank me for tips to disable the keyboard =) ) and mentioned the internal memo. tp2 ws the last he offered me but that all.i dont get why its so difficult? i never have any luck so i dont think it was me..maybe good timing? i dunno?


you disabled your keyboard? How exactly did you do that?

skeptikal 10-20-2009 09:26 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Just filed my asurion claim. They were extremely reluctant, asked me if I wanted a Palm Pro, HTC Snap, BB Curve/Tour and put me on hold about 5 times but i was persistant and they are sending out a NIB TP2 overnight to be here thursday!

mikee4fun 10-20-2009 10:30 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by SurfDan5 (Post 1249954)
you disabled your keyboard? How exactly did you do that?

A lot of ways you can do that and it is just not right. I will pm u

sexilexi 10-20-2009 10:34 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Tp2 on its way, should be here thursday.
Thank you asurion!
It was a very easy process btw, no haggling. I guess I got a great rep.

mikee4fun 10-20-2009 10:34 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by toviaheli (Post 1249225)
+2 Apple Valley MN store!
I am typing this from my NIB TP2!

Hey toviaheli long time no see, just got mine ordered today. Was on my sixth touch pro. Sprint has some serious issues with refurbished touch pro's. Getting my new touch pro 2 on Thursday or Friday. The Sprint store wanted to give me a Palm Pro, and I said, hey I can't use it. 320x320 resolution is the worst ever and most of my apps only work with 640x480 or higher, plus I need a pop out keyboard. Look forward to seeing you in the Touch Pro 2 Forums!

SurfDan5 10-20-2009 10:39 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by mikee4fun (Post 1250173)
Hey toviaheli long time no see, just got mine ordered today. Was on my sixth touch pro. Sprint has some serious issues with refurbished touch pro's. Getting my new touch pro 2 on Thursday or Friday. The Sprint store wanted to give me a Palm Pro, and I said, hey I can't use it. 320x320 resolution is the worst ever and most of my apps only work with 640x480 or higher, plus I need a pop out keyboard. Look forward to seeing you in the Touch Pro 2 Forums!


have any tips on what to say to get a TP2?

bun90210 10-20-2009 10:51 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
I'd say be a little angry and demand it or your outta there. It might just help you get what you deserve. :)

SporkLover 10-20-2009 10:56 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
I got mine through asurion after talking with CSRs. Got a credit that almost covered the deductible, and then I called asurion.

NIB TP2. Pretty nice after my TP practically becoming unreliable and requiring frequent replacements.

Sprint and Asurion got good surveys.

CuzinBucksBx 10-20-2009 11:02 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Right now I am talking to the Asurion Customer Rep....I ask for a TP2...I am holding..

mikee4fun 10-20-2009 11:07 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by sexilexi (Post 1250172)
Tp2 on its way, should be here thursday.
Thank you asurion!
It was a very easy process btw, no haggling. I guess I got a great rep.


Did you sound sexi on the phone, perhaps that got you through easy. LOL

CuzinBucksBx 10-20-2009 11:08 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by cuzinbucksbx (Post 1250246)
right now i am talking to the asurion customer rep....i ask for a tp2...i am holding..

i got the touch pro 2!!!!!!! Whoa!!!!!!!!!!!!!!!

mikee4fun 10-20-2009 11:12 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by CuzinBucksBx (Post 1250268)
i got the touch pro 2!!!!!!! Whoa!!!!!!!!!!!!!!!

Did you have to pay 100 bucks?

tallblazer124 10-20-2009 11:13 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by SporkLover (Post 1250233)
I got mine through asurion after talking with CSRs. Got a credit that almost covered the deductible, and then I called asurion.

NIB TP2. Pretty nice after my TP practically becoming unreliable and requiring frequent replacements.

Sprint and Asurion got good surveys.

How much is asurion charging to replace it with TP2. I only have had my tp for 8 months and i have changed it out 10x already. I dont feel like paying a deductible is fair to me because i havent even had the phone a year yet and i paid 350 for the phone.

mp3ster 10-20-2009 11:18 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
The deductible is 100 bux, i just got off the phone with asurion and they told me to get ahold of sprint for another replacement. Im sick of this run around. Im about to break down and just buy the tp2 outright on credit... im broke and pissed.

CuzinBucksBx 10-20-2009 11:23 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by mikee4fun (Post 1250283)
Did you have to pay 100 bucks?

yeah n idc!! it beats out 349.99

sexilexi 10-20-2009 11:28 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by mikee4fun (Post 1250266)
Did you sound sexi on the phone, perhaps that got you through easy. LOL

LOL I think my screen name might be a little misleading. I'm actually a guy, It is just a nickname from friends "long story"

CuzinBucksBx 10-20-2009 11:34 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by sexilexi (Post 1250328)
LOL I think my screen name might be a little misleading. I'm actually a guy, It is just a nickname from friends "long story"

LMFAO!!! No comment!

Rippa_MD 10-20-2009 11:38 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by mp3ster (Post 1250296)
The deductible is 100 bux, i just got off the phone with asurion and they told me to get ahold of sprint for another replacement. Im sick of this run around. Im about to break down and just buy the tp2 outright on credit... im broke and pissed.

http://forum.ppcgeeks.com/showpost.p...6&postcount=35

and http://forum.ppcgeeks.com/showpost.p...8&postcount=40

stand your ground be assertive but don't be a-hole, call as soon as asurion is open tomorrow, i think they are sleeping now lol

gspitman 10-21-2009 12:50 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Hey everyone!

I just walked in to my local Sprint Store w/ repair center... I told them that I was having overheating problems AGAIN... and that I was on my 4th TP. They said there was a list of phones that they were replacing the TP with and the TP2 was one of the options. They ordered me a TP2 said it would come in a couple of days and NO DEDUCTABLE!!!!

This was the store in Maplewood, MN

gspitman 10-21-2009 01:00 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:

Originally Posted by Jackietreehorn (Post 1248876)
I hadn't actually heard that. I heard that very early on, the Coon Rapids store had a success story, but I can also add to it the Maplewood store, which I just got back from with a NIB TP2. I had been in multiple times since Thursday (stupid keyboard....and kept getting stuck in landscape mode), and had gone through four TPs in August.

They were willing to order, but had one in the back that apparently was never picked up. Anyway, if you're persistent, and actually have real problems, I would think you'd be able to get them anywhere. Good luck to those who actually need to be switched out.

HaHa!!

The rep I talked to told me about you!! He said "a guy who picked one up today had replaced four times in a month!"

I asked if any other stores would have them in stock and he said "I gave one away that was never picked up and reordered it, they don't stock in stores"

Then he asked if there was something out there on the web saying that the TP2 was a replacement for the TP... I played dumb but he knew I was full of it.

Anyway, my TP2 is on the way!!


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