Sprint replacing Touch Pro with Touch Pro 2!

[uhohitzluke]

Argh. They actually fixed my TP1 with a new LCD lol.. Oh well it was worth a try T___T

[blazin-asian]

went to repair center yesterday and the tech told me they are advising to not replace TPs with another TP and basically gave me the option to replace it with any phone i wanted. naturally, i got the TP2 and its coming monday!

now im debating whether i want to keep the TP2 or get the Hero. decisions decisions.

[WisdomWolfX]

Originally Posted by IFMISM

which store. i am in charlotte

The one right down the street from Southpark mall. They also told me they are launching the phone in store tomorrow along with a bunch of other phones. That explains why they didn't want to give it up at first and I had to push them to order it.

[zone23]

The repair center by me told me I had to be on at least my 3rd TP before they could replace it. They want to know if I want my current TP replaced I said I would have to think about it. So I don't know if I want to jump through all these hoops just for a TP2. Especially since 6.5 isn't available yet. They told my an HTC with android was coming soon so I might hold out for that.

[ott]

Originally Posted by blazin-asian

went to repair center yesterday and the tech told me they are advising to not replace TPs with another TP and basically gave me the option to replace it with any phone i wanted. naturally, i got the TP2 and its coming monday!

now im debating whether i want to keep the TP2 or get the Hero. decisions decisions.

they wont switch you into a Pre or a Hero, period! it will not happen. best u can get is a BB Tour or a TP2. thats it.

[cornelious2]

I dunno, I held onto a dieing phone for a few months... its jut not worth dealing with the glitches when I am paying for a service that states that my phone should function free of manufacturer's defect.

[RicoRich196]

Originally Posted by toviaheli

Not a Flame, just a voice of reason, because I am shocked at how poorly made the TP is:

I have two accounts with TP's on them. I started with the Hitachi G1000 (the very first WM Smart Phone). I had ONE of these and when it died I was upgraded to the HTC Wizard (Sprint 6600). I had ONE of these.

When the 6600 died I was upgraded to the Sprint 6700. I had ONE of these. It lasted two years.

When the 6700 died I was upgraded to the 6800 (Sprint Mogul). I had the first one for 18 months. I had the second one for three months and then it died.
My wife liked the 6700, so I bought her one off ebay. It last 11 months. When it died she was upgraded to a Touch Pro.

When my 6800 died i was upgraded to a Touch Pro.

I have since had 6 Touch Pro's.
My Wife has had 5 Touch Pro's.

See the history here?

Touch Pro's are defective

I'm glad to see some correlation as I only had to replace my Mogul once, and never had to replace my 6700, but I'm on my 5th TP which I've been using as a Touch Diamond since the keyboard is done.

But a bunch of fools on this forum will have you think that it's your fault the TP is failing. No, it isn't dummies it's crappy quality control, face it and take HTC's schlong out of your throat before you catch something.

[homamk]

no luck for me, tried calling in. my phone is bad. and got transfered all over the place. i finally got a guy who said "No way will you ever get a diffrent phone model, you can only get the same one." i told him the person at the store told me that i can do that because they been so many problems with them. he said thats false info. didnt try to store yet but i highly doubt it will work. just ganna take it in tomorow and just try to get it fixed since i dont think tp2 is an option. i do have the extra wareenty on the phone so i prolly will just get another tp.

[strra]

holy hassle!

allow me to lay it out for you and share my frustration

my 3rd replacement is being wonky...

1. went to sprint store. she says there's no manager working and i have to drive 45min away
2. drove 45min to next sprint store. manager fights on phone for an hour to try to get me an upgrade.
3. manager sends me to closest corporate store for exchange... which is an hour and a half drive
4. i get halfway there and figure i better call to make sure. that store says they can't do it, but they can send me to a place that could and give me the phone number.
5. i call that place, even closer now (yet still about 40 minutes away), and they tell me they close in 5 minutes...............
6. BUT, they tell me they will order me a TP2, however, i have to drive down there to get it within 14 days of tuesday afternoon

so thursday afternoon, i'm going to call (just to make sure!) before i drive way out of my way for nothing...
like i said, this had all better be worth it... i drove eighty (yes, 80) miles out of my way today

[CuzinBucksBx]

I have a great story to tell you. I went to the nearest Sprint Repair center. Before I went I didn't knew about this replacing Touch Pro with the Touch Pro 2. So I went to the dealer and the guy ask me if I had insurance I said yeah I do. So he Instant message a other Sprint store if they have the TP2. He was offering me $200 bucks for the TP2 ( Not a new one ) plus for me to give him my TP1 as a swap...I felt I was getting a deal but it was sketchy. So that same night I read this thread and I was very upset because I was getting hustle...( Bastard! )
So I call Sprint rep and they Transfer me to ACS. I explain all details and they going to send me a Brand New Touch Pro 2 for free. Who ever lives in NYC. Keep a eye out from these 3rd Party Sprint stores...