Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I got a call from Sprint this morning saying that the TP2 is now on backorder until after Christmas.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

is this thru the sprint repair center only?
cuz asurion said they still have plenty of tp 2 go around

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I just picked up my TP from the sprint store in Metairie and they fixed the keyboard, offered me some replacements, and they told me the same thing about the TP2 being backordered for a couple months.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I have no repair centers to my knowledge... I wonder if they would either order me a new TP 2 or replacement with another phone because of the glass sticking up a smidge... catches my finger every once in a while :P

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Went in to my local Sprint store today, told them about my issues with the phone locking up over night requiring me to physically take out the battery and put it back in, about how that causes alarms to not go off, making me late to work, ect.

Now, I've never gotten a replacement Touch Pro, or taken it in for any service. I bought this TP on ebay about 6 months ago. I do have equipment protection (Insurance).

The rep immediately told me that since the Touch Pro has had so much trouble Sprint is allowing an even trade for a Treo Pro, Blackberry Tour or a Touch Pro 2!! He ordered me a TP2, it'll be here tomorrow or Thursday!

I love Sprint, and my Sero plan! :cheers:

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

when you guys bring your phone in, do you guys put the stock roms back on? Is an issue if you're running juicy rom and you're complaining something doesn't work?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

always flash back to stock before letting a tech look at it.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I might go in tomorrow and see what I can get. Besides the slightly raised glass (from a repair in florida earlier this year) to battery running low very quickly, and the loose feeling of the phone, I should be able to get some kind of replacement.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

just got off hold for about 45 minutes with a higherup and she,very *****y,told me that they have strict orders from corporate to not replace with anything but the palm pro,tour,curve,cheesy htc and thats it.
im like,so your content with my being very uphappy,and she said that shes following orders.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

@ wah, i would wait and get another rep. and be nice!