problem with data, cant get EV

[AmDD]

ive been searching and reading all morning and last night and have not found a solution. i endup getting lost as i do not understand how these phones work and are setup on the network.

anyway recently we got EVDO in the area and life was good. about a month ago my phone started acting up and i decided to do a hard reset. all seems fine but i have lost EV. at first i thought everyone must have lost it but everyone else in the area on the same carrier (us cellular) still has it. i have 1x and while i do have the ability to get online it is at 1x speeds.

a few things i came across while searching are MSL and that i should reset that so I used BAF MSL to read my MSL and it reads 000000 which im pretty sure is wrong.
another thing was other people posting about PRI and PRL updates and such. mine being
PRL - 39959
PRI - 1.80_027

I tried to update them using the update PRI button under settings which did nothing, then i downloaded a cab that gave me the option to update PRL and profile update. both of these gave me an error 1012 i think.

anyone care to lend a hand? im lost here.

EDIT: one other thing i found, after doing ##debug# and going to HDR the very bottom says AN/AAA authentication: 0 = Not authenticated