My mail app doesn't work on emails or even SMS text msgs!

bigdawgdl · #1 (**permalink**) 08-23-2009, 12:15 AM

My last phone had the same problem too. Basically I have my Yahoo and my Gmail accounts programmed in and it downloads the messages subject lines just fine. Thing is, when I double click them to read them the spinning circles (processing hourglass that comes up when it's "thinking") come up for a second, then the message turns from bold to unbold incidicating I read it but it never opens. It even does the same with my text messages which means if a text isn't short enough for me to read it in the preview, then I can't even read the whole thing! It also does the same if I try to forward, reply, or any of that either.

I tried wiping my device fresh after each flash and funny thing is, that worked literally once. I was able to open one email then never again did it work

**MadlyAlive** · #2 (**permalink**) 08-23-2009, 09:55 AM

Quote:

Originally Posted by bigdawgdl

My last phone had the same problem too. Basically I have my Yahoo and my Gmail accounts programmed in and it downloads the messages subject lines just fine. Thing is, when I double click them to read them the spinning circles (processing hourglass that comes up when it's "thinking") come up for a second, then the message turns from bold to unbold incidicating I read it but it never opens. It even does the same with my text messages which means if a text isn't short enough for me to read it in the preview, then I can't even read the whole thing! It also does the same if I try to forward, reply, or any of that either.

I tried wiping my device fresh after each flash and funny thing is, that worked literally once. I was able to open one email then never again did it work

Are your accounts set to download the entire message when connecting to the mail server?

bigdawgdl · #3 (**permalink**) 08-24-2009, 10:47 PM

No I had it on the default download 5kb of the message then at the bottom there would be a link that says download the rest of this message. But after reading your post, I deleted all accounts and set it to download full messages and it still didn't act right

gprimr1 · #4 (**permalink**) 08-25-2009, 12:05 AM

Do you use the default mail in Windows Mobile?

bigdawgdl · #5 (**permalink**) 08-25-2009, 10:18 PM

Yes. I can't even send a text message. It does the same thing, brings up the "thinking" circles then stops like it's done, but nothing has happened. I can't reply, forward, open, create, nothing; except it had no problem opening up for me to send a picture mail.

**jmorton10** · #6 (**permalink**) 09-09-2009, 06:46 AM

Did you ever find a fix for this??

I have a phone doing the exact same thing????

~John

bigdawgdl · #7 (**permalink**) 09-09-2009, 11:15 PM

No. It also makes me unable to send text messages.

**jmorton10** · #8 (**permalink**) 09-10-2009, 07:18 AM

Try this:

Look at your registry and see if it reads as follows.
[HKEY_LOCAL_MACHINE\System\Inbox\Templates\IPM\Note]
"Read"="\\Windows\\HTC_read_note.htm"
If this true you need to change it to the following and reset your phone and all should be good.
[HKEY_LOCAL_MACHINE\System\Inbox\Templates\IPM\Note]
"Read"="\\Windows\\read_note.htm"

This fixed it for me.

~John

bigdawgdl · #9 (**permalink**) 09-10-2009, 03:36 PM

Mine is already set the right way then. I changed it to the first way just to see what happens and am resetting now. It already doesn't work, what can it hurt

bigdawgdl · #10 (**permalink**) 09-11-2009, 12:07 AM

doesnt work either way. Any chance you could upload those 2 files, read_note.htm and the other one and send to me? Because I just browsed my windows directory and I'm not seeing either