QUESTION for those that have returned a Touch Pro to SPRINT

knives of ice · #1 (**permalink**) 08-09-2009, 08:11 PM

ok, if you have returned your TP to sprint did you get a return kit? i got my return kit but the UPS on the envelope they included to send it back has no address on it. just a barcode with a number and there are no instructions for returning my touch pro. was your label like this? any help or advice is appreciated since calling sprint is a nightmare.

**Dr.8820** · #2 (**permalink**) 08-09-2009, 08:19 PM

if it's a white envelope, just mail back the phone and battery cover. you can keep the rest. btw, we are asking all members to please update your profile to include your phone model and carrier, that way it will be easier to help you!

knives of ice · #3 (**permalink**) 08-09-2009, 08:27 PM

Quote:

Originally Posted by mr.8820

if it's a white envelope, just mail back the phone and battery cover. you can keep the rest. btw, we are asking all members to please update your profile to include your phone model and carrier, that way it will be easier to help you!

i'm aware of what to send back. however, like i said originally i don't think the label is correct. my label has no address on it, only a barcode and number. no return address or any other info just a label stuck on a ups bubble envelope. are all the labels like this? that is what seems wrong to me.

**Dr.8820** · #4 (**permalink**) 08-09-2009, 08:30 PM

i would call and get another kit. you don't want $200 showing up on your bill.

jaqual · #5 (**permalink**) 08-09-2009, 09:53 PM

Maybe take it to a UPS store and have them scan it and check the info? They could even relabel it to make you more comfortable...

**boredandtattooed** · #6 (**permalink**) 08-09-2009, 10:19 PM

ive seen a few different kinds b4, heres one i have laying around still

**HBOOT** · #7 (**permalink**) 08-09-2009, 10:24 PM

A Picture speaks words.

kanyewest · #8 (**permalink**) 08-09-2009, 11:05 PM

ummm doesn't the envelope have a PO Box on there.... dont u think that might the return address? just put the phone in there and drop it off. done. finito..

jo1020 · #9 (**permalink**) 08-09-2009, 11:18 PM

I thought when I got my return kit there were papers inside it.

mrheineken08 · #10 (**permalink**) 08-10-2009, 01:15 AM

that barcode contains all the info like addy state zip, even your name and crap and what you are returning and everything its a super barcode. ( i used to handle the ups for my old company and when those were introduced i had to learn all about them)