Data Connection Issues

dylansylvester · #1 (**permalink**) 07-31-2009, 05:21 PM

so I had alltel, which now unfortunately is verizon

the Data connection settings on alltel is as follows

username: phonenumber@alltel.net
password: alltel

what is this information for verizon, because now my alltel data connection doesn't work

dbord_n · #2 (**permalink**) 07-31-2009, 05:32 PM

i am on the phone with verizon now, i also am a former alltel customer. the tech rep is saying there is a nation wide alltel device black out. they don't know whats wrong or when it will be fixed!!!!! it is only effecting alltel handsets!!!! dude they suck!!!

dylansylvester · #3 (**permalink**) 07-31-2009, 05:35 PM

I HATE VERIZON!!! damn, thanks man

dbord_n · #4 (**permalink**) 07-31-2009, 05:49 PM

yeah i hate em tooo, i was on hold for 50 min before i could get any answers. hope to get things worked out with them asap!!!

dylansylvester · #5 (**permalink**) 07-31-2009, 06:05 PM

Hey the problem is fixed now actually, just got my data connection back.

cassith · #6 (**permalink**) 07-31-2009, 06:44 PM

Still not fixed for me

bam0112 · #7 (**permalink**) 07-31-2009, 06:52 PM

Mine has been up & down all day. Down again now...On hold for VZW tech support right now to see if I can get any more info.

**codybear** · #8 (**permalink**) 07-31-2009, 06:50 PM

That's weird, mine is blank in both username and password.
If I input that information,
it will not work.

There was a post that I jsut read a few minutes ago say that there was a blackout with data for alltel users, but I haven't encountered this at all...

NLANA · #9 (**permalink**) 07-31-2009, 07:18 PM

It's working in north Louisiana now Ya!

bam0112 · #10 (**permalink**) 07-31-2009, 07:36 PM

Just got off phone with tech support. The woman that helped me was friendly but seemed frazzled...sounds like she had a rough day (said they had over 400 calls on hold at one point today over this). She confirmed everthing said here. Whatever Verizon is using to serve data to former Alltel customers crashed around noon, was back up for a while then crashed again. Using *228, automatic config in settings/connection/connections, or manual set up of your connection with either of these won't fix it (everything I tried).
username: phonenumber@alltel.net
password: alltel
uername: phonenumber@vzw3g.com
password: vzw

Sounds like we just have to wait it out...

FWIW...As much as this data outage may irritate everyone affected, the rep that helped me was very friendly, sounded knowledgable on winmo, & seemed to appreciate someone calling her that was pleasant to her, we B.S'd for a little bit & she vented some of today's stress to me. I hung up with the impression I helped her as much as she helped me.

Right now my TP is docked & connected to my home wifi. I'll check the data connection again in a few hours. It's a nice night...I think I'll go out on the back porch & have a beer.

Edit: Checked again and data was working fine @ 8:15pm here in Abilene Texas. In case anyone is wondering...The beers went down good on the back porch after a long week of work...Cloudy & in the low 80s here.