I noticed people tend to hate there touch pro...I dont understand this. I love my Touch Pro, I love it because it is highly customizable and its like a mini computer. I havent had any big problems with it since I have had it and I bought it used.
Here are three top complaints I have noticed by users.
1:
Battery sucks dude wtf!?
Answer:
What do you expect? Its a pocket PC..you can almost do virtually anything on this cellphone that you can do on your computer. I am pretty sure that your house has a AC outlet in every corner. I can also guarantee you that the Car charger does work in your car......also anywhere you go in United states they will have a AC outlet. If you are to lazy to plug your phone into a outlet....you can also buy extra battery on ebay for less than $10(Buy 5 of them).
2: Its slow wtf!?
Answer: Get off the stock rom(Worst thing you can do is use the stock rom) and flash your phone using one of many custom roms available. I suggest Energy Rom or MightyMouse for speed and stability.
3: Why is it so thick?
Answer: Why did you purchase the phone if you did not like the design.
I just have one more thing to say if you are not electronic/software literate this phone is not for you(HTC Touch Pro is way over your thinking capacity) Get a iphone or Jitterbug. 
I'm sorry just had to get this off my chest.