Visual Voicemail Working on Verizon Touch Pro - Page 2

DSSmith0145 · #11 (**permalink**) 08-03-2009, 03:02 AM

I've got it on my TP, but it keeps tellin me it can't communicate with the voicemail server. Is this because I'm on a Alltel plan that's grandfathered into Verizon or what?

nyclio · #12 (**permalink**) 08-04-2009, 10:46 PM

I had it on my phone working; then I had a data issue and the VZW rep had to remove and re-add my phone to my account; now Visual Voicemail no longer works and when I call to get it added, I am getting the same run around; not compatible with this device. WTF.

Guero · #13 (**permalink**) 08-05-2009, 12:16 PM

Quote:

Originally Posted by nyclio

I had it on my phone working; then I had a data issue and the VZW rep had to remove and re-add my phone to my account; now Visual Voicemail no longer works and when I call to get it added, I am getting the same run around; not compatible with this device. WTF.

Not 100% sure but I believe you can add the sevice on MyVerizon account.

nyclio · #14 (**permalink**) 08-05-2009, 06:27 PM

Quote:

Originally Posted by Guero

Not 100% sure but I believe you can add the sevice on MyVerizon account.

That's a negative.

8notime · #15 (**permalink**) 08-14-2009, 09:53 PM

Quote:

Originally Posted by nyclio

I had it on my phone working; then I had a data issue and the VZW rep had to remove and re-add my phone to my account; now Visual Voicemail no longer works and when I call to get it added, I am getting the same run around; not compatible with this device. WTF.

Same thing happened to me. Keep calling them and ask the person if the person if they have experience with Visual Voicemail. If they say no, hang up. If they say yes, tell them it was working now it's not and that you need them to manually provision it. I got a guy that knew what I was talking about and fixed it right away.