Problem connecting to home wireless network

Siq Mawsh · #1 (**permalink**) 07-04-2009, 06:28 AM

Hi, I got my touch pro today, I unlocked the phone and I am having troubles connecting to our wireless network at home here. My phone can see the network, I put in the proper security key, it says "connecting", then it goes to "unavailable". I don't know what to do... I'm a fresh noob to WM.

**Rusty Duck** · #2 (**permalink**) 07-04-2009, 06:47 AM

I have seen a few wireless manufactures having issues with the TP. Are you on the stock ROM or custom?

Siq Mawsh · #3 (**permalink**) 07-04-2009, 07:13 AM

I am on the stock ROM still, all I've done is unlocked it.

Rourke Swift · #4 (**permalink**) 07-04-2009, 10:01 AM

Switch your Wifi Power Mode to "Best Performance;" also, try connecting with the security disabled in your wireless router so you can see if it's simply your phone not understanding the security protocols.

johnboyinfl · #5 (**permalink**) 07-04-2009, 11:19 PM

I am having the exact same problem. i have tried it both with my network open and with wep.... does not work. the network at my work is hidden (not protected).....it works fine. at mcdonalds... it works. at my friends house (protected network)... it works. at home... it does not work. i did a hard reset. (running stock rom)... still does not work. very strange.

any help would be appreciated.

johnboyinfl

Rourke Swift · #6 (**permalink**) 07-05-2009, 12:02 AM

You have the Network name spelled exactly right? The box for "hidden network" checked or unchecked depending on your router's SSID Broadcast settings? The correct Authentication protocols for your router (Open/Shared/WPA/WPA-PSK/WPA2/WPA2-PSK)? The correct data encryption type (TKIP/AES)? Does your router at home have MAC filtering enabled, and if so, is your phone's MAC address put in there? Are your Wireless LAN power settings set to Best Performance?

Snoman002 · #7 (**permalink**) 07-05-2009, 12:38 AM

I am having the exact same problem!

Type in my WEP code and nothing, soon after I click connect it becomes unavailable.

I have an older D-Link router. Might it be specific to the router brand?

**Rusty Duck** · #8 (**permalink**) 07-05-2009, 01:02 AM

Sounds to me like it might be an issue with your home wireless network...

**Mylt1** · #9 (**permalink**) 07-05-2009, 01:16 AM

sounds like a router issue to me. had the same problem with my LT at one of the fire houses i have to work at from time to time. my LT's built in WiFi could not connect but if i used a PC WiFi card it worked just fine. do you have another router you could try, maybe a friends?

Siq Mawsh · #10 (**permalink**) 07-05-2009, 02:33 AM

Hmmm, the router I'm having problems with is a D-Link DIR 655(firmware 1.11), maybe it's D-Link??? I'm going to do more troubleshooting for mine right now. I am definitely leaning towards this being a D-Link problem, everyone should post what kind of router they have tried it on.