no ##3424, dmrouter.exe or epst on verizon touch pro

[cligulley]

hi guys, got a verizon touch pro, i am unable to to enter ##778, ##778#, ##3424, ##3424, or any form of those codes with results. when i enter this on my other touch pro, it brings the respective programs up right away without even having to press send, but not on this phone. i tried following advice i saw on here about navigating to the windows directory to find the actual programs dmrouter and epst, and i found NO dmrouter program whatsoever, and epst is a non-executable, and there is also an epst2 non-executable. i need to be able to use qpst on this phone, so i have to get into the diag program at minimum.

[Noir]

are you on stock rom or a custom rom?

[cligulley]

stock

[CollegeKid]

I'm using the same verizon TP and have not been able to get into these menus regardless of my rom.

I'd like to use them specifically to check signal strength with different radios. I'm subscribed for a solution as well.

Like the OP I've checked the windows folder as well and find exactly the same thing. No dmrouter and epst/epst2 that are non-executable.

[Noir]

did you try flashing a new rom?

[cligulley]

no, i was going to leave the rom stock as i may be getting rid of this phone soon, so i don't want to take a negative on resale with custom rom.

[kyle4269]

Did you do the tweak to disable the dialer? If you did enable it and you should be good.

[nate.spangler]

custom dialer is almost always the issue, either that or no carrier cab installed on a custom rom

[razorloves]

Originally Posted by cligulley

hi guys, got a verizon touch pro, i am unable to to enter ##778, ##778#, ##3424, ##3424, or any form of those codes with results. when i enter this on my other touch pro, it brings the respective programs up right away without even having to press send, but not on this phone. i tried following advice i saw on here about navigating to the windows directory to find the actual programs dmrouter and epst, and i found NO dmrouter program whatsoever, and epst is a non-executable, and there is also an epst2 non-executable. i need to be able to use qpst on this phone, so i have to get into the diag program at minimum.

Originally Posted by CollegeKid

I'm using the same verizon TP and have not been able to get into these menus regardless of my rom.

I'd like to use them specifically to check signal strength with different radios. I'm subscribed for a solution as well.

Like the OP I've checked the windows folder as well and find exactly the same thing. No dmrouter and epst/epst2 that are non-executable.

While you are in File Explorer, click on Menu and Show All Files, then you will be able to see EPST, DMRouter, FieldTrial. Have you tried ##778 Send?

[cligulley]

Originally Posted by razorloves

While you are in File Explorer, click on Menu and Show All Files, then you will be able to see EPST, DMRouter, FieldTrial. Have you tried ##778 Send?

Thanks, I got it to show up, but unfortunately when i click on dmrouter, it does nothing, and when i click on epst, it flashes onto the title bar, then quickly goes away with no other results. I tried ##778, but it just dials instead of bringing up epst.

Originally Posted by kyle4269

Did you do the tweak to disable the dialer? If you did enable it and you should be good.

i did not tweak this phone in anyway...yet. no dialer disabled.

Originally Posted by nate.spangler

custom dialer is almost always the issue, either that or no carrier cab installed on a custom rom

as i have no custom rom installed, or custom dialer installed, i must assume i have the correct carrier cab installed for a verizon stock rom on a phone they sold me, so i do not believe this to be the issue.