Update PRL & Update Profile - Error 1012

[vesty16277]

Originally Posted by appzattak

always on the sprint network. I think I really hosed it now. I was poking around and under settings then connections, i found a update pri...so I clicked it and it did some stuff, then soft resetted. Now I cannot access data, I keep getting error 67 registration failure, user name and or password may be incorrect.....I even re-installed the dcd carrier cab to no avail...anyone?

Call sprint. If you have an old phone reactivate it and then tell them to reactivate you're touch pro. This should fix it for you. They have to reset some profile on thier end. It's such a ***** because no other trouble shooting they offer really works.

You may be able to use the online activation process as well. Try that first if you have an old phone lying around. Save you the hassle of Tech Support.

Originally Posted by vesty16277

Call sprint. If you have an old phone reactivate it and then tell them to reactivate you're touch pro. This should fix it for you. They have to reset some profile on thier end. It's such a ***** because no other trouble shooting they offer really works.

You may be able to use the online activation process as well. Try that first if you have an old phone lying around. Save you the hassle of Tech Support.

I can't thank you enough.=D>
I had my HTC SNAP S511 stolen while attending a foreign culture even at college. Because of this I had to call, restrict the phone. I used the insurance from Sprint to replace it. However, after activating online I got one error after another.

I wanted to fix it without having to call Sprint. I'm deaf and calling on a VCO(Voice Carry Over) is a pain because many of Sprint Tech Support is impaitent with me, don't have enough time to read what they are saying and before I can say anything I get hung up on.

Your so right about having to have Sprint re-set it on thier end. At least I got a nice person who was paitent. I'm on a data plan only, so the young lady had to call my phone to make sure its working.

I hope the person who stole my phone was thrilled with themselves since they couldn't make any out going calls.