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Old 05-23-2009, 11:50 AM
chickenh's Avatar
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Pocket PC: HTC TOUCH PRO
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how do i get this sprint phone error message to go away

How do i get this sprint warning message to go away? It repeats every morning at about 8:30 am.

This Express basic activation call is missing the following parameters - phone number (phn). Please try again or visit http://express.handmark.com for more info.

I've been using my phone for a week so maybe i never set something up right or one of the registry modifications deleted something Sprint wants?

The web page is for Pocket Express witch i dont use.
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Old 05-23-2009, 12:51 PM
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Pocket PC: HTC Rhodium W (Sprint Touch Pro 2 CDMA)
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Re: how do i get this sprint phone error message to go away

I haven't seen this on my phone, but you may want to try the following:

Go ahead and run Pocket Express and let it set up. It may just need to satisfy itself that it's set up properly. You should also tap "Menu," "Express Settings," then select "Auto-Updates" from the pull-down menu (where it says "Account") and make certain that Frequency is set to "No Auto-Updates."

If the above fails, grab a cab and reinstall it then run and set it up. I don't think you can uninstall it (at least from the stock ROM) but this may allow you to get it to quit giving you the error message.
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