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Old 05-05-2009, 02:29 PM
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Re: HTC TOuch Pro, sprint, Big problem..

o ok lol that was a close one. speaking of touch pro 2 and sprint, you think they give out test phones. i would be cool if sprint gave out like test model for certain customers
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Old 05-05-2009, 03:22 PM
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Re: HTC TOuch Pro, sprint, Big problem..

I dunno...that juicy rom might have been too big for your phone and made it bust a seam. At least that might be the excuse heard at the store.

I definitely suggest you flash your phone back to the latest shipped firmware and relock it before taking it in. It all hinges on how "cool" the tech or customer service reps decide to be... and it has been years since my local store had a cool tech or a customer service rep who was willing to look at things logically before following policy blindly.
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Old 05-05-2009, 03:56 PM
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Re: HTC TOuch Pro, sprint, Big problem..

I too noticed this problem. I am on my second TP on my first one I didn't notice this problem but with my current one yes I noticed that the top is not completely flushed with the bottom of the phone. I can press down on it and it seems to flush. I didnt' think it was such a big problem to warrant getting yet another phone.
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Old 05-05-2009, 04:00 PM
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Re: HTC TOuch Pro, sprint, Big problem..

yea Nikki, im thinking the same thing, its nothing that hinders the use of the phone, but it is just not aesthetically pleasing
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Old 05-05-2009, 04:29 PM
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Re: HTC TOuch Pro, sprint, Big problem..

lol you could return it for one that looks better but it could function worse. Your call
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Old 05-05-2009, 04:37 PM
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Re: HTC TOuch Pro, sprint, Big problem..

go swap it...its supposed to be new - get a perfect one.
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Old 05-06-2009, 01:21 AM
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Re: HTC TOuch Pro, sprint, Big problem..

Just have to ask, because when I got my TP from Ebay I wondered a similar thing...are you sure it's not the screen protector peeling up? Sorry if I'm misunderstanding your issue. The original owner of my TP had the screen protector on but the side opposite the volume buttons just never stayed down properly. For a day or so after I got the phone I worried that it was something wrong with the screen as I've never had a near-flush-screen phone before.
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Old 05-06-2009, 02:00 AM
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Re: HTC TOuch Pro, sprint, Big problem..

Quote:
Originally Posted by haus View Post
Just have to ask, because when I got my TP from Ebay I wondered a similar thing...are you sure it's not the screen protector peeling up? Sorry if I'm misunderstanding your issue. The original owner of my TP had the screen protector on but the side opposite the volume buttons just never stayed down properly. For a day or so after I got the phone I worried that it was something wrong with the screen as I've never had a near-flush-screen phone before.
I dont think a screen protector is the issue at all. I actually bought one to try to keep the button down but it didnt work. Im going to file a claim pretty soon. Im glad i have TEP.
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Old 05-06-2009, 03:30 AM
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Re: HTC TOuch Pro, sprint, Big problem..

shoulda done it b4 4/19. it has since raised to an $100 deductible
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Old 05-06-2009, 04:59 AM
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Re: HTC TOuch Pro, sprint, Big problem..

great i didnt notice till i read this thread now it bothers the hell out of me thanks guys thanks
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