TEP exchange for screen not calibrating right?

sorge · #1 (**permalink**) 05-02-2009, 02:50 PM

I've notice that my screen is off, and even when I try and calibrate it takes like 5 tries before it accepts it, and still doesn't fix the problem. I got the phone off ebay which may be the problem. What are the chances if I take it to a sprint store they'd exchange it for me since I have TEP?

Lremy22 · #2 (**permalink**) 05-02-2009, 03:11 PM

Since you have TEP I dont see any problem with you bringing it in to the store for one of there techs to either fix it or give you another phone. I mean that is why you pay to have the TEP in the first place, just take in the store and you shouldnt have any problems. If by some chance you do run in to a problem call CS and complain and they may work something out with you but I dont think that it will escalate to that level.