Touch pro phone problem

wwgjia · #1 (**permalink**) 05-02-2009, 02:58 AM

hi, i dont know if anybody has found that the touch pro phone often does not work properly. My problem mainly shows silence (could be either end) when a call is connected or no rings on the other end when dialed. it has nothing to do with the position sensor as even disable that function, it behavious the same. have been tried different roms, does not help. i hope i am not repeating the similar thread as i did not find it in FAQs. thanks a lot in advance for your attention.

nextelfixer · #2 (**permalink**) 05-02-2009, 08:48 AM

If you are on Sprint, this is a relatively common problem. It is network related though and not a problem with your phone. I am a Sprint ASC and I have had it happen on my phones many times. Usually if you just hang up and dial again, the call goes through perfectly. Hope this helps.

wILLk0r3 818 · #3 (**permalink**) 05-02-2009, 12:33 PM

This has been happening to me a lot lately. I've tried to hang up and try again and it never seemed to work at that point. A soft reset would fix it. Sometimes it would happen again right after the soft reset and I'd have to reset AGAIN. It's a pain in the rear.

wwgjia · #4 (**permalink**) 05-02-2009, 08:33 PM

thanks for the replies. i am with Rogers and i had also used a china network a few weeks ago when i was in Shanghai. I had the same problem. so it may not be a network specific problem. somebody thinks it is the problem of the communication module and need to be replaced. if not everybody has the same problem, then it is likely that the hardware is defect.