Sprint Touch Pro keyboard taking a crap on me?

[thelastpoet]

Originally Posted by xSD

to exchange the TP?

even if I don't have TEP?

depends on if you live in a sprint corp. area or a sprint affiliate area

i know sprint corp has revised their warranty policy and now will honor the manf. warranty in store for up to a year for a man. defects...the downside of that is that you only will get a "new" phone as a last resort if you dont have TEP. and you have to flash to stock and relock everytime or you're paying 119 for a replacement...

if there is a service and repair store in your area they should be able to fix it for free within the yr...again reflash to stock and relock

you could also contact tech support they MAY do an advanced exchange for you...

easy thing to do is just add insurance...

sprint corp is doing open enrollment for insurance next month (shhhhhhhhhh you didnt hear that from me)

the peace of mind of having TEP is worth the 7 bucks a month