PPCGeeks

PPCGeeks (http://forum.ppcgeeks.com/index.php)
-   HTC Touch Pro (http://forum.ppcgeeks.com/forumdisplay.php?f=63)
-   -   Sprint Touch Pro keyboard taking a crap on me? (http://forum.ppcgeeks.com/showthread.php?t=65806)

xSD 04-21-2009 04:03 PM

Sprint Touch Pro keyboard taking a crap on me?
 
I've had this phone for about 3-4 weeks now. When using the keyboard sometimes random numbers pop into my words/input. Usually a 5 or a 7 will just pop up into a word... for example: "He5y what are you doin7g today?"

I known I'm not pushing the button by accident since I will watch what I type. I'm guessing this is a hardware issue with the insides of the keyboard possibly being pressed while I press keys next to it?

Is this a tell tale sign that my keyboard may poop out on me?

Darkjedi 04-21-2009 04:16 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
My keyboard crapped out on me a while back, I could've swore it was cause of the ROM I flashed, but after flashing back to stock, the problem persisted. Sprint replaced my phone though. My keyboard wouldn't type unless I pressed the space key really hard, and sometimes keys would stick and continue typing itself.

xSD 04-21-2009 04:22 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
Quote:

Originally Posted by darkjedi007 (Post 865974)
My keyboard crapped out on me a while back, I could've swore it was cause of the ROM I flashed, but after flashing back to stock, the problem persisted. Sprint replaced my phone though. My keyboard wouldn't type unless I pressed the space key really hard, and sometimes keys would stick and continue typing itself.

Was it within the initial 30 days of purchase?
Did you have insurance on your phone?
Did they charge you the 100 dollar deductible?

lol.

Darkjedi 04-21-2009 04:43 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
Quote:

Originally Posted by xSD (Post 865989)
Was it within the initial 30 days of purchase?
Did you have insurance on your phone?
Did they charge you the 100 dollar deductible?

lol.

I have TEP, so it was covered for free under the extended warranty.

xSD 04-21-2009 05:00 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
What is TEP?

niya319 04-21-2009 05:20 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
Total Equipment Protection

Darkjedi 04-21-2009 08:03 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
TEP is as niya said, Total Equipment Protection, it combines third party insurance with sprint's extended warranty program. Wear and tear is covered for free under the extended warranty where as water damage or lost/stolen phones are handled by insurance, which charges a premium ($100 now).

nyczwillz 04-21-2009 08:21 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
thats funny, i was asking the sprint rep about it and said if the phone was water damaged it would still be covered for free. i didn't bother asking another rep yet but i'm guessing she didn't know what she was talking about.

as for the keyboard sprint TP keyboards seem to be crappy just exchange it. should cost you nothing.

Darkjedi 04-21-2009 10:57 PM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
Quote:

Originally Posted by nyczwillz (Post 866659)
thats funny, i was asking the sprint rep about it and said if the phone was water damaged it would still be covered for free. i didn't bother asking another rep yet but i'm guessing she didn't know what she was talking about.

as for the keyboard sprint TP keyboards seem to be crappy just exchange it. should cost you nothing.

reps have no idea what they're talking about half the time. If they don't catch the water damage they can probably replace it for free. Policy-wise they aren't though.

xSD 04-22-2009 12:22 AM

Re: Sprint Touch Pro keyboard taking a crap on me?
 
Quote:

Originally Posted by nyczwillz (Post 866659)
thats funny, i was asking the sprint rep about it and said if the phone was water damaged it would still be covered for free. i didn't bother asking another rep yet but i'm guessing she didn't know what she was talking about.

as for the keyboard sprint TP keyboards seem to be crappy just exchange it. should cost you nothing.

to exchange the TP?

even if I don't have TEP?


All times are GMT -4. The time now is 04:40 AM.

Powered by vBulletin® ©2000 - 2025, Jelsoft Enterprises Ltd.
©2012 - PPCGeeks.com


Content Relevant URLs by vBSEO 3.6.0