Phone will not hard reset

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Phone will not hard reset

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04-19-2009, 06:55 PM

incredible1

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Pocket PC: HTC EVO 4G

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Phone will not hard reset

I've followed the instructions to perform a hard reset:
With the device turned off, press and hold the volume down and enter keys first, and then press and hold the power key.
All I get is the rainbow security screen!
What am I doing wrong?

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