VZW Touch Screen Broken

[mustangcoupe]

I posted this in the upgrades forum, and didnt realize sorry I have asked the original thread be closed and started this one.

So today some how I broke the touch screen on my touch pro I think I may have applied too much pressure to it while the phone was in my pocket.....

1. I now need to activate the start menu some how with the keyboard so I can get to the programs list and do a backup. (I think my recent one should be ok but just to be sure...)

2. Also any way to make sure it can be hardreset so my data/email/messages contacts ect are wiped. I am going to go back to VZW tomorrow and see what can be done but dont want to give them back a phone with personal info on it.

Any ideas?

Thanks