Problem using Sprint Backup trial's restore feature

wILLk0r3 818 · #1 (**permalink**) 04-03-2009, 08:07 PM

This is first time using Sprite Backup and I'm having a problem. I made a back-up and I'm trying to restore it and it's asking me for an authorization code to restore. I made the back-up yesterday. I'm restoring to the same ROM I used before, Mighty 4.13. Any ideas, guys? This will be a pain to re-intall everything I just had! TIA!

mizzle80 · #2 (**permalink**) 04-03-2009, 08:20 PM

how are you trying to restore it?

wILLk0r3 818 · #3 (**permalink**) 04-03-2009, 09:00 PM

By opening the spritebackup.exe file in Total Commander.

mizzle80 · #4 (**permalink**) 04-03-2009, 09:12 PM

well, that might be your problem right there...if your backup is saved to your memory card then try opening that, don't worry about installing sprite to do so....just locate your back up on your mem card and click on it...it should be able to restore that way, you can just use the regular file explorer if you want

wILLk0r3 818 · #5 (**permalink**) 04-03-2009, 09:33 PM

That's what I did. The Sprite backup was saved to my memory card. I used Total Commander to open the .exe backup file created by Sprite and it then asked me for an authorization code to continue with restore.

mizzle80 · #6 (**permalink**) 04-03-2009, 09:38 PM

your trial might be over then

wILLk0r3 818 · #7 (**permalink**) 04-03-2009, 09:42 PM

That would really suck considering I signed up for the trial yesterday! I would try to message Sprite's support but I have a feeling they would just pressure me into buying their product without considering I didn't even get to do a full backup AND restore prior to thinking about buying it.

**jmorton10** · #8 (**permalink**) 04-03-2009, 10:58 PM

It is definitely worth buying, I have very thouroughly tested all the different BU apps (search my posting history) & Sprint was the hands down winner in extensive hands on testing & many restores.

~John

wILLk0r3 818 · #9 (**permalink**) 04-03-2009, 11:05 PM

Oh for suuuure, I've read about it over and over on here and other sites and have read that it's pretty much the "be all and end all" program for restoring. I'm likely going to purchase the HTC special that includes Sprite Terminator. But, daaang, I'm just bummed that I got stuck on the restore!