Do I need to get another Touch Pro?!
 

ok so i bought the touch pro in early march. within the first 4 days i had to exchange it for a new one because the battery was bad (i know the stock rom blew with battery but it would die withing 30 minutes and all connections off) so the sprint store replaced it on the spot and i was cruising with a couple roms for 3 weeks no prob. a few days ago the screen started glitching and wouldnt want to turn on or off when i pressed the power button. then the screen would start shifting all over the place. i flashed to a few other roms and did a few hard resets to see if it would fix it and even the boot loader screen was jumbled. now today only the backlight goes on and i cant do anything on my phone! it wont even hard reset either! active sync isnt connecting either.

so im at a loss here and after that huge story i would appreciate anyones input on what to do here. thanks very much guys

Re: Do I need to get another Touch Pro?!
 

Ummm no, you need to stop flashing your phone and installing ROMs.

Re: Do I need to get another Touch Pro?!
 

im pretty sure the majority of people on this forum are running on custom roms :) my big question is is there anything i can do to get my phone back to normal without bringing it in for servicing.

Re: Do I need to get another Touch Pro?!
 

HAHA what kind of advice is that for a place like PPC.

I would say try the relocker and then reload a stock rom and bring it back to sprint...if I read your post right (I'm in class pretending to listen to a lecture :-) .

Re: Do I need to get another Touch Pro?!
 

Right, and 95% of the time they are the ones who run into problems with things not working and blame the phone when its the custom ROM that caused it. Not to mention if you brick the phone you void your warranty. Nice way to throw $300 in the toilet. I am just saying, dont blame your phone for problems I am 99% sure your custom ROM has caused.

Re: Do I need to get another Touch Pro?!
 

really...haha. nowhere in my post did i say it was the phone's fault. in fact i did not say it was the ROMs fault either. but if you can not offer me some helpful advice like cd85233 has done then please do not tell me "Ummm no, you need to stop flashing your phone and installing ROMs." and if 95% of people are screwed up like me then why isnt this forum littered with problems like mine?

cd85233, that was my first instinct but i cant connect to active sync. i cant hard reset either for some odd reason. i even took the battery out for 3 hours (while i work) to see if maybe the screen would show for a minute and i could flash to stock and relock. any other ideas please??? maybe some magic button combo :mrgreen:

Re: Do I need to get another Touch Pro?!
 

my suggestion is to flash it back to the sprint rom and take it in to be replaced

Re: Do I need to get another Touch Pro?!
 

that's really exactly what i want to do. but i cant flash back because i cant get to the bootloader, cant see the bootloader, and cant connect with activesync in order to do the flash.

if i bring it in as is and they see im running a custom rom (cause i cant flash back), will they turn me away?

Re: Do I need to get another Touch Pro?!
 

Yep. As I said. once you do that to the phone, you void your warranty. if you cant get the stock ROM back, you are SOL.

Re: Do I need to get another Touch Pro?!
 

If there is any possibility of them realizing you've flashed a custom ROM, then you absolutely cannot take it to the store. The only thing you can do is "lose" it and file a claim with Asurion... I suggest you do that before the new deductible goes into effect.