Sprint TP on Verizon UPDATE! (NO LONGER WORKING)

[krackhead674]

I called them again today and said I had an Alltel Touch Pro. The first person said they're getting off soon and will call back tomorrow. She said if she can not get it to work, she would try to add it manually. The second guy said that I would have to wait until Alltel completely merges with Verizon.

She asked me if it was activated on Alltel before, what should I say? That I got it straight from HTC and it was never activated?

[RonDutt]

Took about 24 hours from first call. Very helpful guy called me back, guided me through all the setup, even helped me get data working (Alltel TP btw)

[Arreat]

Is it still commonplace to say Alltel or have they finally caught onto saying Alltel and you need to find a techie to legitimately add a Sprint phone. I was hoping to go grab a Sprint TP after using the Verizon one for a week, after all it's $550 bucks, why not get the best for the money.

[RonDutt]

The amount of people who actually call in and have the balls to lie their *** off are a minority. You can still get away with it...there are 50 techs for each one of us.

[jmorton10]

Originally Posted by RonDutt

The amount of people who actually call in and have the balls to lie their *** off are a minority. .

No kidding. Hell, for that matter the average cell phone customer doesn't even know (or care) that there is any difference between the Sprint version & the VZ version.

~John

[RonDutt]

Was activated on Alltel, your term is over and you want to switch to Verizon. If it's never been activated they'll ask you to get a Verizon phone.

[krackhead674]

Originally Posted by RonDutt

Was activated on Alltel, your term is over and you want to switch to Verizon. If it's never been activated they'll ask you to get a Verizon phone.

ok thanks. Ill try that.

[aarondeep]

I got a tech on the phone who was pretty helpful, but i lied and told her it was an Alltell touch pro, she could see the device was activated and working before on my account.
She said that she would fill out the form for the DMD database add. The next day i get an email that says this:

I received a response back regarding esn XXXXXXXXXX.Apparently that is a Sprint phone and as our HQ department said Sprint configuration is not Verizon Wireless approved. So unfortunately we cannot reactivate that phone. I did explain to them that it was previously activated and they said it should not have been able to active before and we cannot activate it now. I am very sorry about this.

So I don't think its a good idea to tell them you have an alltell device when its actually a sprint =)
I am going to keep trying, ive called 6 times already, my patience is waning. Almost ready to jump ship to a GSM provider so I don't have these stupid hassles with devices.

[helix139]

Originally Posted by aarondeep

I got a tech on the phone who was pretty helpful, but i lied and told her it was an Alltell touch pro, she could see the device was activated and working before on my account.
She said that she would fill out the form for the DMD database add. The next day i get an email that says this:

So I don't think its a good idea to tell them you have an alltell device when its actually a sprint =)
I am going to keep trying, ive called 6 times already, my patience is waning. Almost ready to jump ship to a GSM provider so I don't have these stupid hassles with devices.

If at first you don't succeed...

Actually I wouldn't say it is an Alltel phone. They can verify that. Tell them it is fron US Cellular as it seems like Sprint is really the only carrier they insist on acting retarded about.

[aarondeep]

Originally Posted by helix139

If at first you don't succeed...

Actually I wouldn't say it is an Alltel phone. They can verify that. Tell them it is fron US Cellular as it seems like Sprint is really the only carrier they insist on acting retarded about.

Somehow they knew it was a sprint phone..