sending a HOT tpuch pro back to Assurion.... autoclave?

[XV6700Dummy]

they've been great to deal with and it's nice to upgrade from a 6700 to the 6850

however, this first one won't go three hours on a battery and it gets hot both while charging and using it as a phone


seems to shut itself off at 130 degrees

poked about and seen others had similar issues with various touch pro's and the reset stuff worked well for charging and of course taking the back off made a huge difference


still too hot and it does need help

prior to sending this one back and it does have some prioritary information on it that I simply cannot take any chance of it being recovered by anyone


is there anything like autoclave for these?

They'll get over having to reload an OS on it