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Old 02-13-2009, 10:14 PM
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sending a HOT tpuch pro back to Assurion.... autoclave?

they've been great to deal with and it's nice to upgrade from a 6700 to the 6850

however, this first one won't go three hours on a battery and it gets hot both while charging and using it as a phone


seems to shut itself off at 130 degrees

poked about and seen others had similar issues with various touch pro's and the reset stuff worked well for charging and of course taking the back off made a huge difference


still too hot and it does need help

prior to sending this one back and it does have some prioritary information on it that I simply cannot take any chance of it being recovered by anyone


is there anything like autoclave for these?

They'll get over having to reload an OS on it
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Old 02-13-2009, 10:19 PM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

Hard reset, it will wipe all of the info. Keep your storage card, they won't want that back anyway.
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Old 02-14-2009, 01:44 AM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

yes I understand that but I am thinking that does not really assure me what's been previously written absolutely cannot be recovered.......

I'd feel better with it wiped absolutely clean and written with all zeros
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Old 02-14-2009, 01:59 AM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

Thats what a hard reset does. Cleans it to the bone as if you just got it out of the box!
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Old 02-16-2009, 12:14 PM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

has anyone subjected a WM device to a data recovery program like "recover my data" or "recover my files" or any of the others subsequent to a hard reset to see just how clean a hard reset actually cleans it?

I'm thinking I'd feel better sending it back completely blank and scrubbed
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Old 02-16-2009, 03:54 PM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

are you a spy sir?
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Old 02-20-2009, 11:49 AM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

Not a spy, but I do use my ppc for work and I did, just knowing this TP would be just fine, end up with some classified info related to govt contract work on it.

I have procured a copy of dban, burn and nuke, and am higly considering utilizing it on this phone. Short of that it will have to be run over by a car since I have zero desire to pay just under 6 bills for a virtually useless hand torch of a phone.

I find it hard to fathom nary another soul has been in a similar situation.
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Old 02-20-2009, 01:50 PM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

I have access to an autoclave if you want to use. I would love to see what a touch pro looks like after being under 27 psi of pressure and 272 degrees >=D
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Old 02-20-2009, 01:54 PM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

I could run it through a 100 ton press for you.... then maybee throw it in the kiln at 1500 degrees, that might assure total data loss
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Old 02-20-2009, 03:10 PM
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Re: sending a HOT tpuch pro back to Assurion.... autoclave?

I thought the DOD and CIA weren't to worried about losing data these days.....I admire you for your personal integrity though...... from my experience to lose all your data...just drop the damn thing onto pavement.....always worked for me...(not on purpose though)
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