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-   HTC Touch Pro (http://forum.ppcgeeks.com/forumdisplay.php?f=63)
-   -   Regarding cracking chrome... (http://forum.ppcgeeks.com/showthread.php?t=56535)

EtherealRemnant 02-06-2009 03:15 AM
Re: Regarding cracking chrome...
 
Quote:
Originally Posted by ClevelandWheeler (Post 693810)
you would probably have an easier time finding a friend or relative that has sprint have them activate it and do a claim on it. but i wouldn't recommend doing that because its sh1t like that thats got us paying $100 instead of the original $50. (If ya didnt know the replacment program cost for our phone went up)
Here is why your idea won't work:

Quote:
Originally Posted by EtherealRemnant (Post 693608)
They won't do the swap unless its been active for 30 days. No insurance or warranty or other claims until 30 days... They don't give in on that policy easily.

WarChild 02-06-2009 03:27 AM
Re: Regarding cracking chrome...
 
Quote:
Originally Posted by EtherealRemnant (Post 693824)
Here is why your idea won't work:
not true I have done it.

WarChild 02-06-2009 03:29 AM
Re: Regarding cracking chrome...
 
and I broke the screen on my 1st Pro on Nov 5th, I got the thing on Nov 2nd.

EtherealRemnant 02-06-2009 03:29 AM
Re: Regarding cracking chrome...
 
Quote:
Originally Posted by ClevelandWheeler (Post 693838)
not true I have done it.
Was it a device that was previously activated on your account? Reps get fired for overriding things like that for THIS very reason...

WarChild 02-06-2009 03:35 AM
Re: Regarding cracking chrome...
 
Quote:
Originally Posted by EtherealRemnant (Post 693841)
Was it a device that was previously activated on your account? Reps get fired for overriding things like that for THIS very reason...
no the Pro didnt come out til the 2nd, for us normal people, thats when I got it and it was the store manager who did it. after that it had to have been 2 weeks and I did the claim on the cracked chrome. ( at a different store and still less than 30 days)

EtherealRemnant 02-06-2009 03:38 AM
Re: Regarding cracking chrome...
 
Your situation is different. The phone was yours from the start. ;)

WarChild 02-06-2009 03:40 AM
Re: Regarding cracking chrome...
 
Quote:
Originally Posted by EtherealRemnant (Post 693853)
Your situation is different. The phone was yours from the start. ;)
very true and it was really fu(ed up how I broke it so Im sure they made and exception. That and the fact that I have been with them sense 1997

EtherealRemnant 02-06-2009 03:43 AM
Re: Regarding cracking chrome...
 
Yeah. The policy doesn't apply if its a new purchase because new purchases are covered under the 30 day return umbrella and doubly so, they're much more likely to work with someone who's been with them over 10 years :)

WarChild 02-06-2009 03:48 AM
Re: Regarding cracking chrome...
 
Quote:
Originally Posted by EtherealRemnant (Post 693867)
Yeah. The policy doesn't apply if its a new purchase because new purchases are covered under the 30 day return umbrella and doubly so, they're much more likely to work with someone who's been with them over 10 years :)
and Im not so sure I want someone that hasnt put in there time dealing with sprint taking advantage of there easy replacement program...lol

pastert33 03-02-2009 01:02 PM
Re: Regarding cracking chrome...
 
So when I read posts about cracking crome, I thought to myself man these guys dropped their phone! Well I must admit I was wrong! I just noticed 4 or 5 spots on my pro where the chrome is cracking of flaking! Went to a store and they said nutten they can do so I called up sprint and I'm getting a replacement sent out!


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