So this is what the Touch Pro is supposed to be

[wavezero]

Originally Posted by ajskhan

I want to exchange my TP also from BB. What do I tell them? (I am within the 30d limit)

WHAT!?!?! You want to exchange your TP for a Blackberry?!? This should be an automatic shunning.

SHUN!!

EDIT:
UNSHUN.

I looked at this again and now assume you mean best buy. (Sorry, people have been going on about the crackberry here at work.) Just tell them it's not working right. You have friends and theirs work better...

[ajskhan]

I appreciate the UNSHUN Yes sire I meant from Best Buy!

So they'll just do it without asking questions?
Sadly I have unlocked my phone and I am on a Jugallo rom... I assume that is problematic?

[oddlou]

Reflash the original rom. You can find it on the upgrades page in the stickies.

[chaosbuzz]

When you guys are talking about exchanging your phone out and not getting a refurb but a new phone, are you talking about HTC warranty service, best buy, or sprint store? HTC will RMA my phone but the company I send it to only does repairs apparently.

[BigDiesel07]

Yes, it is ajs.. You will at least need to flash back to the stock ROM.. Re-locking is optional...

[wavezero]

Originally Posted by chaosbuzz

When you guys are talking about exchanging your phone out and not getting a refurb but a new phone, are you talking about HTC warranty service, best buy, or sprint store? HTC will RMA my phone but the company I send it to only does repairs apparently.

I'm talking TEP return through an authorized sprint repair center (usually also a sprint store). I should have a "new" phone in 3-4 days. I imagine there is a lot more paperwork and time involved to go through HTC, if they'll even take it. I think they usually referr you back to the carrier. At least they did when they were UTStarcomm.