Quote:
Originally Posted by chaosbuzz
When you guys are talking about exchanging your phone out and not getting a refurb but a new phone, are you talking about HTC warranty service, best buy, or sprint store? HTC will RMA my phone but the company I send it to only does repairs apparently.
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I'm talking TEP return through an authorized sprint repair center (usually also a sprint store). I should have a "new" phone in 3-4 days. I imagine there is a lot more paperwork and time involved to go through HTC, if they'll even take it. I think they usually referr you back to the carrier. At least they did when they were UTStarcomm.