Hardware Keyboard not working

[Zoheb318]

Originally Posted by blazinazn

I would try to get it replaced if I were you. Not sure if you will be able to get a new one, that's the only thing that sucks.

But I believe you get a brand new phone if you go through Asurion or whatever.

If you are experiencing problems now, may as well get it replaced.

Rockstar had the same problem though. Check out this thread:

http://forum.ppcgeeks.com/showthread.php?t=49422

Ya getting a refurbished unit would really suck. Especially since I bought this when it first came out and paid 299 + a 2 yr extension.

I looked through that thread and now I'm thinking about doing the online Advanced Exchange. Would it matter if my phone is unlocked? Obviously I'll switch back to the Sprint ROM but I don't want to send them my phone and then get hit with a penalty..

Originally Posted by rcubed3r

I have had two similar failures.
I posted about my first one a few months ago.
My third phone has been fine so far.

A hard reset would sometimes fix mine, but only for a short time.

BB exchanged mine both times, without issue.

Ron

Were you within 30 days? I bought my phone at Best Buy but back in October...