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Old 01-09-2009, 07:25 PM
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Thumbs down Replacement Woes

Heres the story, Since I purchased the touch pro in November of 2008 I've had a pretty good phone. The only issue I had was that running GPS or WMWifiRouter the phone would overheat pretty quick... It would stop charging and the battery would soon die.

I looked on this forum and decided to go to sprint and tell them about the overheating issues. They said okay and ordered me a replacement phone, Well i ordered it 12/20 and today 1/9/09 the replacement came in.

I go to the sprint store and they hand me the new phone, I get the phone home and notice,

##786 reports

The phone is refurbished... witch is fine, however this phone has several problems my old phone did not have.

- The chrome around my phone was perfect, This one has several large scratches and a couple dents that show black plastic underneeth.
- The D-pad is raised several mm more than my other one, was
- The phone has water spots on the keyboard.. the sticker is fine but... WTF!!
- the phone when set on a table, When you look at the two halves one is slightly higher than the other, almost like the demo ones in the store that are basically forced apart by the security device that holds them in, It also feels very loose.

My question is..

What should I Do!?!?!

Id rather have overheating issues rather than all theese cosmetic problems, I am thinking of going to the store and telling them I just want my old phone back.

Anyone else receive replacements that looked damaged?
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