Disappearing Contacts

BigC · #1 (**permalink**) 01-06-2009, 04:15 PM

Hi, I'm trying to figure out why my contacts are disappearing. I thought it could have been an Outlook issue but it seems to be something else.

So I tried a hard reset and didn't sync with my pc to see if anything changed. But even the preinstalled contacts are dissapearing.

only solution so far is to soft reset and the contacts will come back for a little while. But It sucks to have to soft reset everytime I wan't to look for a number or even send a text message

Thanks

**gator352** · #2 (**permalink**) 01-06-2009, 05:19 PM

Try another hard reset and syncing to outlook. Maybe outlook is somehow corrupting your contacts list.

**p-slim** · #3 (**permalink**) 01-06-2009, 07:55 PM

Quote:

Originally Posted by BigC

Hi, I'm trying to figure out why my contacts are disappearing. I thought it could have been an Outlook issue but it seems to be something else.

So I tried a hard reset and didn't sync with my pc to see if anything changed. But even the preinstalled contacts are dissapearing.

only solution so far is to soft reset and the contacts will come back for a little while. But It sucks to have to soft reset everytime I wan't to look for a number or even send a text message

Thanks

I read this forum alot, that ones a new one to me. I have no ideas sorry, but if you figure it out, post for future reference.

BigC · #4 (**permalink**) 01-07-2009, 05:13 PM

Quote:

Originally Posted by gator352

Try another hard reset and syncing to outlook. Maybe outlook is somehow corrupting your contacts list.

Tried It And Same Thing Is Happening.

Can't Figure Out Whats Causing This To Save My Life

a_c_s · #5 (**permalink**) 01-08-2009, 01:19 AM

How many contacts do you have? I've had similar (although not exactly the same) issues with contacts and outlook in the past, including annoying duplicates...if it wouldn't be too time consuming, try creating a new profile in your XP or Vista desktop/laptop, create a new contact list there, and try syncing again after a hard reset...if you are still having an issue, the culprit is unlikely to be Outlook, though I suspect in this case it is.... good luck...

**skeegcpp** · #6 (**permalink**) 01-08-2009, 02:05 AM

bigC, what was done before you noticed this happening? did u sync then poof??? install something then poof, what?? like already said, weird..but we cud probably figure it out

**shaggylive** · #7 (**permalink**) 01-08-2009, 02:21 AM

definitely a

er.. kinda sounds like their stored on the mem card and sometimes it doesn't respond fast enough... not sure.

BigC · #8 (**permalink**) 01-08-2009, 05:46 PM

Quote:

Originally Posted by skeegcpp

bigC, what was done before you noticed this happening? did u sync then poof??? install something then poof, what?? like already said, weird..but we cud probably figure it out

Last time it happened I never even synced my contacts It was just the preset sprint contacts. I noticed if I go into task manager and close the program that the contacts will disappear. Have not really done any other testing yet

Quote:

Originally Posted by a_c_s

How many contacts do you have? I've had similar (although not exactly the same) issues with contacts and outlook in the past, including annoying duplicates...if it wouldn't be too time consuming, try creating a new profile in your XP or Vista desktop/laptop, create a new contact list there, and try syncing again after a hard reset...if you are still having an issue, the culprit is unlikely to be Outlook, though I suspect in this case it is.... good luck...

Cool....I'll try to see if this works...Prob Not till Friday..unfortunately I gotta go to work

jetjock_fl · #9 (**permalink**) 01-08-2009, 09:41 PM

I had this happen to me. shut down contacts and reoppend. took a while and alot of attempts but my phone book finally showed up again. WEIRD.

BigC · #10 (**permalink**) 01-11-2009, 11:09 PM

So...I decided to take my phone back since I was still within my 30 return policy

And guess what happened

The new phone was doing the exact same thing.

So I took the new phone back and they replaced that one.

And guess what happened

That phone was doing the same exact thing. Didnt even make it home this time before it happened

So about 2 hrs and 4 drinks later a light bulb went off in my head. I've gotten 3 new phones but each time they use the same memory card that I got with the 1st phone.

Took the memory card out

And guess what happened

My contacts have not disappeared all day...Wooo Hooo

So here's my N00b question of the day:

How did the memory cause this to happen? Maybe being Corrupt ? I dont know