word completion not working...why?

[hammerl8]

Originally Posted by p-slim

When you are about to type a message with the keyboard open, tap the keyboard on the bottom of the screen, when it pops up, select t9 instead of abc, then it will work.

that didnt work. maybe i didnt explain it right the first time. on my old mogul when i would type txt msg it would give 4 words to choose from depending on what letters i was typing. some time it give whole phrases if i had used them before. but, now, my new tp doesnt do the same thing. is it the phone or operator error?