Originally Posted by thacounty (Post 896575)

I believe the heat issue may have something to do with the keyboard. I have had my third TP for a while now and have not had the KB issue again, had it with the second one. With my 3rd I switched to the Telus radio which doesn't get hot and now I'm on Sprint 1.11.0.0, I don't know, maybe its helping or I'm just lucky.

Originally Posted by blazinazn (Post 896607)

Completely agree that the KB is a heat related issue. I'm a pretty heavy user and I'm constantly having to recharge my phone. I notice that parts of the keyboard get extremely hot. The area around the r,e,w,s,d,f,,z,x,c keys get noticeably warmer than the rest of the phone. And not coincidently it's the same area where the keyboard ribbon and the trap door (when the phone is open) is. So maybe the heat issue is melting the kb ribbon and it slowly deteriorates over time?

Since switching to the Telus radio prevents the phone from overheating, maybe that's why you've had better luck? Is there a noticeable difference as far as your phone getting hot with the Telus radio? Maybe I'll give that a shot when I get a replacement for my replacement ](*,)

Originally Posted by thacounty (Post 896621)

Same problem I had. It would almost burn my fingers to type. I could see that. They told me it was a circuit on the main board, but they probably just thought they were talking to an average user.

Yea, that's what I'm thinking. The difference was huge! I can run wifi while charging and its only be minimally warm. I have since switched to Sprint radio 1.11.0.0 and it is just as good as far as heat is concerned and it allows for updating prl and profile. I would definitely switch radios, it was the biggest battery difference I've had so far too!

Originally Posted by blazinazn (Post 897254)

Well, I updated the radio in hopes that I could save this phone before the KB completely quit working, but I guess I was too late. As soon as I got the radio updated, the KB completely stopped working.

I'm gonna go to the sprint store after I get off work today. I'm wondering if they will give me a new phone since it's been less than a month since I replaced this phone??

Originally Posted by thacounty (Post 897643)

Sucks bro. Yea they should replace because it is in its warranty period and this is definitely a warranty fix. Be sure to download and revert back to Sprint radio 1.03 and relock. Good luck!

Originally Posted by Naveronski (Post 901879)

I also had my phone keyboard die today.

I have a Sprint store near me, so that's not a problem. I also have been meaning to go by there to see why my rebate hasn't come through.

Before I take my phone in, do I need to flash it back to the stock ROM? I guess it would be a good idea...

Originally Posted by Merdinh (Post 901888)

Yea its a good idea to flash back to stock and relock the phone, because some reps can be a a##, but then again you can complain if the reps an a## and get a free month of service like i got when i had my palm 700 a while back.

Originally Posted by Naveronski (Post 902526)

My rep today wasn't bad at all. Much more helpful than calling the damn sprint CS.